Posts Tagged ‘system-generated map problems’

NEW DATA: Map Editors Fix Map Problems Nearly As Fast As They’re Reported

Tuesday, December 11th, 2012

We’ve always been quick to point out that Waze maps offer the most updated and real-time depiction of what’s happening out on the roads. The latest numbers on our map editing community prove this, while shedding light on just how quickly the resourceful group is solving map problems!

In fact, we’ve discovered that the community is so quick at resolving user-reported map problems that the majority of newly opened problems are resolved within one week!

We’ve taken a look at the number of map problems reported over the last 30 days and how our worldwide map editing community has handled them:

  • They’ve solved nearly 70% of system-detected map problems and 100% of all user-reported map problems!

(graphs showing over 100% solve-rates indicate our map editors are solving all of this month’s problems, plus backlogged map problems as well)

  • In the United States, home to our largest community of map editors, 97% of system problems and 100% of user problems were resolved.


  • The trend continues in Europe, where two major map editing communities, Italy and France, are resolving system-detected problems at slightly lower rates of 85% and 90%, but are similarly closing out 100% of all user-detected problems.
  • South America‘s largest communities, Brazil (chart below) and Chile, also lag in system-detected problems, with 65% and 38% of those problems resolved, respectively. But they make up for it in their swift solving of user-reported problems, with Brazil solving 97% of all problems, and Chile solving 100% respectively.

This data shows just how astonishingly fast the community is working, and thanks to them, Waze maps are more ‘real-time’ than ever. If you report a map problem, chances are it’ll be resolved within a week or two. Our data shows that 64% of all user reported map problems are solved within one week, another 9% within two weeks, 5% within three, 4% within four weeks and 18.5% are solved after one month.


Feeling inspired? Check out our new and improved map editor and watch this clip for a refresher on how to edit map problems.

The Record Holders in Solving System-Generated Map Problems

Tuesday, August 28th, 2012

To improve and keep our maps up to date, automated processes are in place analyzing user drives and detecting potential map problems. Finding these map problems is important because they can often affect the route quality for hundreds of drivers. While some of the map problems are automatically fixed, others require human intervention. This is where the map editing community come in.

In this Waze World Records post, we are taking a look at the Waze map editors to close out the most system-generated problems.

Get to know a little bit more about our top 3 mappers in this category below.

The Winner

Mark (aka HavanaDay) is an accountant from Charlotte, North Carolina with a true love for problem-solving. He also happens to be a record holder in a previous category. Learn more about Mark here.

The Runner Up

Anthony (aka anthyz) is a software engineer from San Diego that been map editing with Waze since August 2010. His motivations for mapping come from, “seeing improved directions, especially when the directions can be changed to look and sound more natural and better align with what a driver is actually seeing.” Anthony, a Country Manager, does most of his editing from home. In the future, he’d like Waze to continue improving “the community aspects” of its product.

On Why He Started Editing:

“The very first time I tried Waze, the directions included a road segment that was long gone.  I attempted to delete the road and others in Cartouche but quickly found that I would need to become an Area Manager if I wanted to make a serious attempt to improve the map.  There were very few active Area Managers in San Diego at the time and none covering the area where I lived.  Over time as I edited more and more, I increased the size of the area I managed.  There were lots and lots of map problems, and I began to really enjoy spending time solving them which in some ways is like solving puzzles.”

The Third Place Winner

Jeff (aka jhfrontz) has swiftly risen up the ranks, joining Waze’s map editing community in December 2011. Jeff, a software engineer from Ohio, is motivated to map for three reasons – his  desire to learn about new areas, the satisfaction of helping others and the challenge of solving a “real-life multidimensional” puzzle. Jeff is an Area Manager of Ohio, several islands in the US and British Virgin Islands, and the East Bay (San Francisco, California area). Most of his editing is done at home on the couch while watching re-runs of old TV shows.

On Why He Started Editing:

“I started editing because I wanted the roads around my neighborhood to be correct (we live on a complicated street with tricky terrain that has caused difficulty for every mapping/GIS device, site, and app). We routinely have first-time visitors tell us that their GPS told them to drive off of a bridge and to take the wrong way down our one-way street. The unusual terrain gives the mistaken impression that roads at different grades actually intersect.”

What motivates you to map?