Management of stock responses

[Timbones]

<b> probably wouldn't hurt just to highlight the core of the email!

I've settled on using speech marks (") and <b> tags around my response, just to make it stand out that little bit more. I haven't seen response rate get any better though.

[petervdveen]

Since I'm using html in the UR responses I got a response rate of about 50-60%!!
Before that it was about 5%, maybe even less..

[dmcconachie]

Since I'm using html in the UR responses I got a response rate of about 50-60%!!
Before that it was about 5%, maybe even less..

Right, let's see your format then. I get virtually no responses!

[dknight212]

I'm using pre tags and my response rate is up from 1% to 4%

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[petervdveen]

Since I'm using html in the UR responses I got a response rate of about 50-60%!!
Before that it was about 5%, maybe even less..

Right, let's see your format then. I get virtually no responses!

I've create 3 standard html tekst messages for myself.
(I'll try to translate it )

In the email link I included a subject so I someone doesn't reply the email with the maplink included I will still know where this UR was.

1st (I corrected the update)

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<i>I changed this error for you.<br/>
Within several days the update will be implemented in the actual map.
<br/>
<br/>
If you have any questions you can mail me on <a href="mailto:email@mail.com?subject=Waze UR Resolved">email@mail.com</a><br/><br/>
Also take a look on the <a href="http://world.waze.com">Waze website</a>
and the <a href="http://world.waze.com/forum/viewforum.php?f=21">Dutch Waze Forum</a>.<br/>
<br/>
Regards<br/>
Peter van der Veen<br/>
Area Manager The Netherlands</i>
 

2nd (I got no clue what's the problem)

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<i>I saw your report today.<br/>
Could you please tell me what the problem is over here?<br/>
Thank you.
<br/>
<br/>
Mail me on <a href="mailto:mail@mail.com?subject=Waze UR {STREET, CITY}">mail@mail.com</a><br/><br/>
Also take a look at the <a href="http://world.waze.com">Waze website</a>
and the <a href="http://world.waze.com/forum/viewforum.php?f=21">Dutch Waze Forum</a>.<br/>
<br/>
Regards,<br/>
Peter van der Veen<br/>
Area Manager The Netherlands</i>
 

3rd (Just a message)

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<i>Message
<br/>
<br/>
Mail me on <a href="mailto:vdveen.peter@gmail.com?subject=Waze UR">vdveen.peter@gmail.com</a><br/><br/>
Also take a look at the <a href="http://world.waze.com">Waze website</a>
and the <a href="http://world.waze.com/forum/viewforum.php?f=21">Dutch Waze Forum</a>.<br/>
<br/>
Regards,<br/>
Peter van der Veen<br/>
Area Manager The Netherlands</i>
 

This is it;-)

Besides that I also created a Waze reaction label on my gmail account, so they don't appear in my inbox, but on a special label folder.
And I created a 'Waze UR resolved' label, so I can mark all the solved email.

I started sending this message 1 month ago.
Since then I've got almost 100 emails

[dmcconachie]

Nice one, will give them a whirl, thanks Peter!

I also have a number of gmail labels for this kind of thing. Have you tried the "GMail Label Notifier" app on Android?

[AlanOfTheBerg]

I have trouble reading my own updates when I come back to one which is still open. I'm only using the single set of <pre></pre> tags around everything as the email is formatted fine and in cartouche is still very easy to read.


--
If it looks strange, or I used bad grammar or misspelled anything, it's my phone's fault.

[dmcconachie]

:) I have trouble reading my own updates when I come back to one which is still open. I'm only using the single set of <pre></pre> tags around everything as the email is formatted fine and in cartouche is still very easy to read.

Yeah I only intend to use them upon closing URs!

[dmcconachie]

So apparently there's something magical about Peter's stock responses. 5 requests for more info in 3 days and I've had 4 come back to me!

[jenncard]

I switched over to the <pre></pre> tags, but not much of an increase in response. I think it is because it looks like poop in the emails

pre tag.jpg (9.93 KiB) Viewed 503 times

For reference on URs that are pending follow up, I will change Peter's magical stock responses to include the date as the very first thing. This way, when I go back through pending requests, I can see how long I've been waiting. Plus, I always throw in "Thanks for helping make Waze better by driving with Waze and reporting errors as you find them!", but that is probably just a chick thing....