Can't delete "ghost" segment

by **morgannagrom** » Thu Jan 10, 2013 8:14 pm

I've found a segment that doesn't show up on the map properly and gives an error message every time I try to modify or delete it. It needs to be removed. How can this be fixed?
Thanks!

https://www.waze.com/editor/?zoom=7&lat ... s=68497115

by **morgannagrom** » Thu Jan 10, 2013 8:15 pm

Well, at the moment I can't select it anymore. Not sure what's going on. This has been happening with the same segment for at least a day.

by **Kuhlkatz** » Thu Jan 10, 2013 8:24 pm

Post a permalink with the selected segment to support on the Nanorep page. Let them have a look or delete it for you.
Follow the support link and type ghost segment in the search.

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by **morgannagrom** » Thu Jan 10, 2013 10:26 pm

Thanks for the reply. But, I don't understand how to post a report on that page. I searched for "ghost segment" and this text came up "Ghost Segments We're aware of the ghost segments issue and currently working to fix it (18.12.12)." but there's no way to post anything.

???

by **morgannagrom** » Thu Jan 10, 2013 10:29 pm

Also, the segment is now selectable again (though still doesn't show on the map).

by **morgannagrom** » Thu Jan 10, 2013 10:33 pm

I found an e-mail form and filled that out. Hopefully it gets to the right place.

by **bigbear3764** » Fri Jan 11, 2013 12:16 am

http://www.waze.com/wiki/index.php/Map_ ... #Permalink

by **morgannagrom** » Fri Jan 11, 2013 12:30 am

I know about permalinks. The problem is that there's nowhere on the support page to post a report.

by **AlanOfTheBerg** » Fri Jan 11, 2013 3:21 am

morgannagrom wrote:I know about permalinks. The problem is that there's nowhere on the support page to post a report.

Sure there is. After entering the initial search aka subject, click email, fill in the form with all details and send.

iOS and Tapatalk have conspired to screw up this post.