Catchall thread for discussion of missing points and drives

[daknife]

Give it some time. It can take a bit, especially with all the recent upgrades (client, editor and so on, for your points and drives to really start flowing through correctly.
Your points will come, just be patient a little longer, very very very rare is the instance that points actually fail to materialize.

[DarkTranquility]

Hi,

is it possible that Waze has problems handling long drives?

At 4th, Nov I drove from Bochum to Stuttgart (Germany). The Waze crashed after 176km. This drive is shown. After the crash I restarted Waze immediately. The drive from this point to Stuttgart is missing.

At 02nd, Nov I drove from Stuttgart to Bochum. Near Frankfurt I pressed the homebutton. Waze disappeared to the status bar which is normal. I checked an email and after that I restored Waze from the status bar. Normaly waze shows immediately the map an the current position. But at this time Waze stated completely new (No error shown). If I take a look at my drives, the drive from this restart is shown but the drive TILL the restart is missing. So on about 200 km are missing.

I'm using Samsung Galaxy S (Android 2.3.4).

Is this normal or a bug?

Regards,
DarkTranquility

[CrackedLCD]

Hi,

is it possible that Waze has problems handling long drives?

At 4th, Nov I drove from Bochum to Stuttgart (Germany). The Waze crashed after 176km. This drive is shown. After the crash I restarted Waze immediately. The drive from this point to Stuttgart is missing.

At 02nd, Nov I drove from Stuttgart to Bochum. Near Frankfurt I pressed the homebutton. Waze disappeared to the status bar which is normal. I checked an email and after that I restored Waze from the status bar. Normaly waze shows immediately the map an the current position. But at this time Waze stated completely new (No error shown). If I take a look at my drives, the drive from this restart is shown but the drive TILL the restart is missing. So on about 200 km are missing.

I'm using Samsung Galaxy S (Android 2.3.4).

Is this normal or a bug?

Regards,
DarkTranquility

I've experienced those exact same issues and I have the same phone as you (with Android 2.3.5).

It bothers me that Waze seems to be unloading from memory when we do other things with the phone. I would leave it in the background for the entirety of trips if I thought it wouldn't crash or quit on its own. Sometimes it comes back to the map after doing something else, but often it starts over like new and loses everything prior.

To me it's a huge mistake to depend so heavily on the network to keep the client and server synced. Maybe in Israel or Europe, coverage is so good that one never encounters dropouts and GPRS or 1x/RTT connections, but in the US this is still incredibly common outside major cities. That plus crashes and the programming quitting when multitasking means that the majority of drives are probably not being recorded for most users!

[darkrider42]

Well, things seem to have settled down a little with regard to drives and points situation, at least from what I'm seeing with my account. (Minnesota, USA/NA Server) Drives appear to be getting posted within a couple of hours.

My only remaining issue and I wonder if anyone else is experiencing the same thing is that the point total on "My Dashboard" (11,352) doesn't match the one on the WME (11,414) and hasn't pretty much since the system was struggling. This is not a huge deal, mind you, as I don't care that much about points, but it tweaks my sensitive, geeky, OCD-type nature as a lifelong I.T. Quality Assurance professional. I get this uncontrollable neck twitch every time I see it. Do I need to just learn to let it go? lol

[usa_8ftgkaos]

I've registered last week, I can see my points which are ~1.3k now, however I have yet to see any of my drives show up in the editor or the dashboard.

For the later support says it is intended, but in the case of the former, I'm at a loss here, I just can't figure out why I can't see my drives.

[scruffy151]

My only remaining issue and I wonder if anyone else is experiencing the same thing is that the point total on "My Dashboard" (11,352) doesn't match the one on the WME (11,414) and hasn't pretty much since the system was struggling. This is not a huge deal, mind you, as I don't care that much about points, but it tweaks my sensitive, geeky, OCD-type nature as a lifelong I.T. Quality Assurance professional. I get this uncontrollable neck twitch every time I see it. Do I need to just learn to let it go? lol

I am afraid you will have to learn to let it go, the two will never match exactly. The server side takes the actual numbers and generates a point total. That is sent out to the client which estimates points for new activities and adds them to the total.

[CBenson]

I am afraid you will have to learn to let it go, the two will never match exactly. The server side takes the actual numbers and generates a point total. That is sent out to the client which estimates points for new activities and adds them to the total.

I agree with your conclusion, but not your logic. The problem isn't client activity. The problem is that the dashboard and the scoreboard don't match.

[cswadner]

Drove from Sacramento to San Francisco on 11/2 and 11/3. The drives show up in my profile but yet I cannot edit around those drives? Same thing happening in the south area of Sacramento. Took a drive out Grant Line Rd last week, drive appears, points have calculated (i think), yet I cannot edit that portion of the drive.

Thoughts?

[pemex44]

I made a few drives yesterday and the day before (paving new roads in an area where Waze has a few info) and they didn't show up on my drives in WME.

I'm usually redirected to es.waze.com since I live Mexico, but today I logged into the NA server and there were my missing drives then I remembered that I had just updated the client a day before I made the missing drives.

It seems that the client doesn't persist the server configuration from version to version and therefore when I updated, it logged into the NA server but I don't know of any way to verify this. If there were, I'd be glad to test this.

[enhket]

LMAO it went crazy now, someone who was never on ranks, got like 70k in my state (yonitanp) and is top weekly right now. As you all can see, a lot of people from Israel got dragged to the INTL server, so this yonitanp person lives in Israel, and i guess this is a state problem too (people from israel getting randomly added to different countries). Hope they can fix it soon.