iPhone 3.5.3 official feedback thread

[OldGnome]

We are aware of the problems with contact searching and working on fixing them. So far we've detected that waze doesn't return contact results on iOS that's lower than 6 and returns results partially on iOS 6.0.1 and up. If you have information that confirms or contradicts this, please share.

I can confirm that on an iPhone 4S running iOS 6.0.1, I get some returns on some searches.

[perlin]

Hi guys,
Everyone who's having a problem with the FB connection and it seems broken for him (not seeing friends or other kinds of problems), please provide me exact times at which the log-ins were attempted (login= opening waze).

Thanks.

[perlin]

...Can't search contacts on iOS 5.1.1

The same for me. I want the old feature back! Please - of course

Works fine on iOS 6.0.1. It must be something to do with iOS 6 privacy permissions which got a significant overhaul.

It is possible that in order for it to work under iOS 6 it cannot under previous versions of iOS. I guess only Waze (or maybe another developer) can answer that.

We're currently checking this issue. I'll appreciate if you elaborate on the saying "can't search contact". What do you mean by that?

[perlin]

So... Major issues today, first off, about 1ish (GMT) waze couldn't get a network, everything else was fine including twitter and iMessage.

Next up, about 20.45 (GMT) navigating home I was nearly home and waze asked if I was going home 3 times. Not sure what gives there.

Also got told I couldn't do petrol prices as I am a baby, don't think so...

Thanks for reporting, we're checking your logs.

[perlin]

I tested an concur that there is a significant issue with contact searching in 3.5.3

We are aware of the problems with contact searching and working on fixing them. So far we've detected that waze doesn't return contact results on iOS that's lower than 6 and returns results partially on iOS 6.0.1 and up. If you have information that confirms or contradicts this, please share.

[perlin]

I noticed this error today. Traffic alerts generated by Waze (and not reported by the user) seem to be grabbing the wrong road name when Waze automatically reports.

Can you find another examples?

[perlin]

2) When pressing the "share your route" button (I don't know the exact English translation), if my mobile is currently searching for network, waze freezes with the "please wait" alert, and the spinning wheel. It remains so even after the phone is connected to the 3G network. I have to manually kill the app and restart it, in order to clear the screen form the pop-up.

Confirmed this happens in the current iOS beta as well. I will submit this as a bug.

We are aware of this and it will be fixed.

[perlin]

Are you also aware about the no report issue?
This issue made Waze less usable when driving into cities.
Please give us a feedback.
Bye

If you could explain what exactly is the "no report issue", it would be great.

[perlin]

Anyway... from many weeks (at least on the last two releases of Waze for iPhone) the popup reports when stopped are never more shown on screen.

Only group report (useless) and marketing popups are shown.
Can you help me and the dozens of users are reporting this issue?

We've set up a new zero-speed popups mechanism, that displays up to 4 alert popups at stand-still, in relation to your location near events. If you select to see events on your route only, the popups will be displayed up to 100 km on your route. If you select otherwise (and it doesn't matter which radius you'll choose), they will be displayed up to 5 or 10 km. If you're not near any event, nothing will be displayed when standing still. (you're now probably asking "then why do you still have the old radius selecting if you ignore it". The answer is- we'll change that).
In addition to the alerts, we also display a zero-speed ad and "friends online" popup. Each one of them has a different criteria for display, that depends on the user (if he has friends that are now online, if he's around a location that contains ads, etc.).
It's possible to have a whole drive without getting a single popup. But if you suspect that you should have been getting some (if you know that there are events near you, an ad or friends online) and you didn't- please mention the time of the drive/standstill.

[pierino84]

I have an iPhone 4 with iOS 6.1, and I'm noticing several weird behaviours with this Waze version:
1) Sometimes Waze won't speak at all, although the volume is on and there's nothing muted. I have to kill the app and restart it several times before it starts speaking again
2) When pressing the "share your route" button (I don't know the exact English translation), if my mobile is currently searching for network, waze freezes with the "please wait" alert, and the spinning wheel. It remains so even after the phone is connected to the 3G network. I have to manually kill the app and restart it, in order to clear the screen form the pop-up.