Can't Sign In on iPhone App

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Can't Sign In on iPhone App

Postby stealpole » Thu Dec 15, 2011 4:59 am

This used to work but since changing my password, I can't log in to the iPhone app. I keep getting a message saying:

Login Failed: Wrong login details
Please verify login details are accurate

I can sign in just fine to world.waze.com using the same exact credentials (I'm in Jordan).

I've already tried deleting the app from my iPhone and re-installing. I tried the old password also but doesn't work.
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Re: Can't Sign In on iPhone App

Postby AlanOfTheBerg » Thu Dec 15, 2011 5:09 am

Username and password are case-sensitive. Make sure of that first.

Are you at all close to Israel at your current location?

For others with experience here: is there a chance that Waze is picking him up on the Israeli servers? They have a totally different user database.
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Re: Can't Sign In on iPhone App

Postby macjonte » Sat Jan 14, 2012 10:45 am

Go in as guest and navigate to "##@other"
Problem solved.
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Re: Can't Sign In on iPhone App

Postby skroslak » Sun May 06, 2012 9:23 am

macjonte wrote:Go in as guest and navigate to "##@other"
Problem solved.

I've upgraded OS on my android phone, installed waze, changed the password first (not related to OS/waze install), but I couldn't log in to waze, same error as stealpole is reporting.
navigating to ##@other solved the issue, but I have no idea what the problem was
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