Why does Waze make it so hard to get support?
I emailed because the help via email interface on the app is broken and all I get is an autoreply. Where are the humans????
Why does Waze make it so hard to get support?
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Why does Waze make it so hard to get support?
by laseronefl » Mon Dec 10, 2012 6:13 am
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Re: Why does Waze make it so hard to get support?
by jasonh300 » Mon Dec 10, 2012 6:18 am
That's what the forums are for. What problem are you having?
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Re: Why does Waze make it so hard to get support?
by laseronefl » Mon Dec 10, 2012 6:21 am
Good companies offer help via email and phone. And when they do, the form WORKS.
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Re: Why does Waze make it so hard to get support?
by jasonh300 » Mon Dec 10, 2012 6:24 am
laseronefl wrote:Good companies offer help via email and phone. And when they do, the form WORKS.
What form are you talking about? This is a free app. I don't know of any free app that gives telephone support. If you clue me in on what type of help you need, I can tell you how to accomplish that.
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Re: Why does Waze make it so hard to get support?
by AlanOfTheBerg » Mon Dec 10, 2012 4:46 pm
Sending an email is not supported. However, using the form on the Support page 
is how to get direct support.
What part of the app sends an email? Could you post a screenshot?
is how to get direct support.What part of the app sends an email? Could you post a screenshot?
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