Wrong Turn Directions

[AlanOfTheBerg]

Can't we just tear the junctions apart, reset directionality and see what happens after the next map update? There could be some corruption here.

I looked at the data structure and thought that something looked wrong, but after some more research, it doesn't look like a problem. Both the segments and junctions look to contain the correct data. The segments are each related to a street and I cannot see any problems with the streets.

[AlanOfTheBerg]

Well the interesting fact to me is that you are turning onto an unknown direction street and seems the nav instructions are leaving out the name of that unknown direction street.

If that's what the reason is, then we should just change the directionality and see what happens when that edit is picked up by the update cycle.

[AlanOfTheBerg]

I'm certain that that would fix it, but I wonder if we should send it to support and let them figure out why this sort of thing happens.

I guess I am not against that. Even if a change were made today, it wouldn't likely go live for 30-40 days.

The livemap, FYI, shows the left turn onto Stratford, as a Continue, which is why the client never shows it. It gives, as we would expect for a "continue," the next actual turn, which is a left. It's the inheritance property. But why it doesn't see Stratford as a turn is the real question, I suppose. There are no geometry nodes too close that I can see either.

(It's worse coming the other direction (heading east) as it will give a "turn left to Dundee Ct" where Dundee Ct is actually to the right. The inheritance thing again...)

Last edit for this post: Cartouche shows full connectivity at this junction, as if someone allowed all connections in WME at some point, prior to the fix for 'w.'

[AndyPoms]

Have the roads been edited since June 14th (NA server)? If so, then someone else already made the change and it just hasn't made it to the client (phone) app yet... The update should be coming soon - see http://status.waze.com for info on the update schedule.

[AndyPoms]

I got a new update to my phone's app over the weekend, and today, I still have the same problem I reported. The verbal and text instructions are wrong, but the map is correct. How can I get this fixed?

An update to the app is NOT an update to the map. The map updates are separate (and automatically downloaded) from updates to the client (phone) app.

The latest available version of the map is still from 6/14/2012 (NA Server) & 7/24/2012 (World Server). Any changes in WME (the editor) since then have not made it to the clients yet.

[bigbear3764]

Can you post a permalink of the map?

[CBenson]

Please let us know here what you find out from the developers.

[CBenson]

Well the interesting fact to me is that you are turning onto an unknown direction street and seems the nav instructions are leaving out the name of that unknown direction street.

[Claude7004]

There is a problem with the turn instructions on my route. I thought I could correct it in the online map editor, but the route is correct there; all segments are labled with the correct street name. Yet, when I drive it, my navigation instructions tell me to turn on the wrong street. The visual map display is correct, but the voice and text instructions show the wrong street name. How do I fix this?

I am using the android app.

[Claude7004]

I got a new update to my phone's app over the weekend, and today, I still have the same problem I reported. The verbal and text instructions are wrong, but the map is correct. How can I get this fixed?