FrisbeeDog wrote:I hope that's not the real email that goes back after a report is solved.
Nope, that is the real deal. I opened an UR yesterday and this is what I recieved when I closed it:
Subject: Poof! The map problem you reported on Feb 5 has been solved...
Body: Hi WeeeZer14,
On Feb 5 you reported a map issue while using Waze. (To jog your memory, you reported Wrong Driving Directions )
So, good news: Map editor, WeeeZer14, has solved this problem! You and WeeeZer14 have potentially saved thousands of commuters in your area hundreds of minutes, and for that, we're grateful! They are, too - they just don't know it...
Many thanks for your continued collaboration and support!
- All of us @ Waze
I agree that the email makes it sound like it is an instantaneous resolution when we all know that is not the case.
As far as the terminology used in the subject possibly being offensive, I for one never knew of that use. And the Waze team is mostly English as a second language, so no doubt they are unaware.
Will most people think of that use or the (I assume) more common use in the onomatopoeia way of being a sound effect? Of course I think at this point every
word has multiple meanings including negative ones to someone somewhere.
A note to support would be the way to bring this to the attention of Waze decision makers.