I want to delete my account

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I want to delete my account

Postby NickBimonte » Mon Feb 27, 2012 3:50 am

When I go to the support page and type in 'delete account' is tells me to email support@waze.com with my username, email, and a brief description as to why I want to delete my account. I keep getting back an automatic response and I'm getting frustrated. Please help me, I no longer want my waze account.
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Re: I want to delete my account

Postby R4CLucky14 » Mon Feb 27, 2012 3:54 am

NickBimonte wrote:When I go to the support page and type in 'delete account' is tells me to email support@waze.com with my username, email, and a brief description as to why I want to delete my account. I keep getting back an automatic response and I'm getting frustrated. Please help me, I no longer want my waze account.


support@waze.com is being discontinued. What do the automated response say?
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Re: I want to delete my account

Postby NickBimonte » Mon Feb 27, 2012 3:59 am

R4CLucky14 wrote:
NickBimonte wrote:When I go to the support page and type in 'delete account' is tells me to email support@waze.com with my username, email, and a brief description as to why I want to delete my account. I keep getting back an automatic response and I'm getting frustrated. Please help me, I no longer want my waze account.


support@waze.com is being discontinued. What do the automated response say?




The email gives me the link to the support page. I even tried to email the alpha@waze.com but it gives the same response so I'm guessing that is being discontinued as well.
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Re: I want to delete my account

Postby R4CLucky14 » Mon Feb 27, 2012 4:03 am

NickBimonte wrote:
R4CLucky14 wrote:
NickBimonte wrote:When I go to the support page and type in 'delete account' is tells me to email support@waze.com with my username, email, and a brief description as to why I want to delete my account. I keep getting back an automatic response and I'm getting frustrated. Please help me, I no longer want my waze account.


support@waze.com is being discontinued. What do the automated response say?




The email gives me the link to the support page. I even tried to email the alpha@waze.com but it gives the same response so I'm guessing that is being discontinued as well.


As I suspected (and is expected). Type "Delete Account" into the Quick Help box. It will provide you with some answers (that you should ignore in this case), and click "Email" at the bottom. Fill in the information.
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Re: I want to delete my account

Postby NickBimonte » Mon Feb 27, 2012 4:13 am

Thanks. When it asks for what device I am on, whatever I put in doesn't work. I am currently on the IPhone 4 and that is what I plugged in, as well as just 'iPhone'. Is there something else I can type in?
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Re: I want to delete my account

Postby R4CLucky14 » Mon Feb 27, 2012 4:18 am

NickBimonte wrote:Thanks. When it asks for what device I am on, whatever I put in doesn't work. I am currently on the IPhone 4 and that is what I plugged in, as well as just 'iPhone'. Is there something else I can type in?


What is the exact error (what does it say when you click submit)? Make sure all the fields have been filled. (Did you put iPhone for Device and OS?)
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Re: I want to delete my account

Postby NickBimonte » Mon Feb 27, 2012 4:27 am

R4CLucky14 wrote:
NickBimonte wrote:Thanks. When it asks for what device I am on, whatever I put in doesn't work. I am currently on the IPhone 4 and that is what I plugged in, as well as just 'iPhone'. Is there something else I can type in?


What is the exact error (what does it say when you click submit)? Make sure all the fields have been filled. (Did you put iPhone for Device and OS?)

Oh thanks. It worked, I sent the email/delete account request.
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Re: I want to delete my account

Postby AlanOfTheBerg » Mon Feb 27, 2012 5:32 pm

When I enter a problem for which the phone/device/OS isn't important, I just put "N/A".
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Re: I want to delete my account

Postby Marineman08 » Wed Apr 11, 2012 8:43 am

I'm having the exact same problem. When I hit submit, it says my Title is too short and won't let me submit the ticket. Someone please HELP!!
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Re: I want to delete my account

Postby RallyChris » Wed Apr 11, 2012 3:48 pm

Marineman08 wrote:I'm having the exact same problem. When I hit submit, it says my Title is too short and won't let me submit the ticket. Someone please HELP!!


I would guess by title, that it's talking about the subject line. Try placing in a whole sentence in here.
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