[SUPPORT] Traffic Avoidance Failure

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Re: [SUPPORT] Trafic Avoidance Failure

Postby gettingthere » Thu Mar 01, 2012 3:32 pm

Unholy wrote:Hi guys,

The problem was isolated and fixed.
We will update our server soon and we hope this will greatly improve the ETA that Waze gives, along with better routing and traffic avoidance.

Nowadays we're working on improving our servers in NA and world wide.

Thanks,

Ori


Please let us know when the fixed code is actually installed and operational. It's great that it is fixed, but useless to Wazers if it's not yet installed... How soon will it be installed? Today, tomorrow, in 3 weeks, 6 months????
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Re: [SUPPORT] Trafic Avoidance Failure

Postby R4CLucky14 » Thu Mar 01, 2012 3:45 pm

gettingthere wrote:
Unholy wrote:Hi guys,

The problem was isolated and fixed.
We will update our server soon and we hope this will greatly improve the ETA that Waze gives, along with better routing and traffic avoidance.

Nowadays we're working on improving our servers in NA and world wide.

Thanks,

Ori


Please let us know when the fixed code is actually installed and operational. It's great that it is fixed, but useless to Wazers if it's not yet installed... How soon will it be installed? Today, tomorrow, in 3 weeks, 6 months????


Maybe with the Tile Update? So perhaps another few months . . .
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Re: [SUPPORT] Trafic Avoidance Failure

Postby gettingthere » Thu Mar 01, 2012 4:03 pm

R4CLucky14 wrote:Maybe with the Tile Update? So perhaps another few months . . .


It's code in the routing servers. Independent from the map tiles. Many routing servers to update world-wide.
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Re: [SUPPORT] Trafic Avoidance Failure

Postby R4CLucky14 » Thu Mar 01, 2012 4:05 pm

gettingthere wrote:
R4CLucky14 wrote:Maybe with the Tile Update? So perhaps another few months . . .


It's code in the routing servers. Independent from the map tiles. Many routing servers to update world-wide.


Ah, so those are the servers that perpetually time out >:(

Probably should've figured that one out.
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Re: [SUPPORT] Trafic Avoidance Failure

Postby guri211 » Fri Mar 02, 2012 5:34 am

gettingthere wrote:Please let us know when the fixed code is actually installed and operational. It's great that it is fixed, but useless to Wazers if it's not yet installed... How soon will it be installed? Today, tomorrow, in 3 weeks, 6 months????


As I understand, the fix is already applied, but they are also implementing some new routing code that will improve ETA predictions and re-routing. Anyway it would be good to know when it will be up and running :)
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Re: [SUPPORT] Trafic Avoidance Failure

Postby gettingthere » Fri Mar 02, 2012 5:42 am

guri211 wrote:As I understand, the fix is already applied, but they are also implementing some new routing code that will improve ETA predictions and re-routing. Anyway it would be good to know when it will be up and running :)


As I understand the developers have isolated and fixed the problem but not yet installed it in the routing servers. The comment about improving the ETA and routing is really fixing what should have already been working - not enhancements. The whole reason why this thread started - the traffic and ETA was not working properly in some cases - especially when there was very slow traffic jams.
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Re: [SUPPORT] Trafic Avoidance Failure

Postby guri211 » Fri Mar 02, 2012 5:47 am

I hope Ori will explain that soon, so we will know if we could start testing the fix right now or have to wait.
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Re: [SUPPORT] Trafic Avoidance Failure

Postby gettingthere » Fri Mar 02, 2012 5:51 am

guri211 wrote:I hope Ori will explain that soon, so we will know if we could start testing the fix right now or have to wait.


Likely we won't get another response until next week. I am 99% sure the fix is not yet installed on the routing servers. Unfortunately this means wait...
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Re: [SUPPORT] Trafic Avoidance Failure

Postby jrnavid » Fri Mar 02, 2012 6:51 am

Thank you Ori! I hope this happens soon. Today was the worst traffic I had driven in, in weeks! I had never been routed straight into a jam or an accident. I had been using MotionX for the past few weeks and today decided to switch back to Waze because it reroutes you while you drive, but it led me straight into the red.

Thankfully, it was a bug and will be fixed. Eagerly waiting!
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Re: [SUPPORT] Trafic Avoidance Failure

Postby islupepa » Fri Mar 02, 2012 7:31 am

This morning was the other way round! The route preview was populated with things I couldn't see on the map.
Since the route preview showed much traffic and the ETAs have not been reliable I choosed to drive another way so I couldn't confirm the traffic shown on the route preview!!
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