Nope. Ffffffffff! I had an email today saying they'd look into it and let me know. In the meantime I've been fiddling with the lang_uk_tts file as I saw north, South etc in there, but changing any of them to (N) (S) etc hasn't made a difference. Not sure if the client is overriding those changes or something, but yeah, changing anything there doesn't seem to work.
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Area Manager for Kent. Localisation expert and translator for UK English.