When I sit down to edit I create my stock "Not enough information in this update request to make necessary changes to roadway. Please post another update request with more detailed information or e-mail me at firstname.lastname@example.org
. Thanks!" message. Then I copy it... and away I go. If there's detail in the message, and I am able to fix the problem, I take the time to create a custom message for that update request. I figure if that user took the time to give details, then they deserve 30 seconds of my time to describe what I did to fix the issue and to thank them for giving detailed information.
If it's an error I fix, and there were no details in the request, then I reply "fixed."
If it's something I happen upon by chance, and there's a nearby update request with a blank narrative and "General Error" as the category, I close it with no reply.