Harnessing real-time, crowdsourced data to improve crisis response

To keep people in affected areas safe and informed, partners worked in tandem with the Waze Map Editor Community and Waze HQ team to upload critical closure and shelter information to the Waze map during major weather emergencies.


  • Hurricane Joaquin (South Carolina): Information on 1,000+ road closure and 69 shelters sent to 1.9M+ Wazers. FEMA and South Carolina’s Department of Transportation (DOT) utilized Waze data during the storm.
  • Storm Jonas (Pennsylvania, D.C. and Kentucky): The PA Turnpike, DDOT and KYDOT shared shelter and real-time closure information with Wazers throughout the storm. In total, Waze displayed 69 crisis centers and 4,707 road closures.
  • Hurricane Matthew (Southeast U.S.A.): ~11,500 users clicked on the 379 shelters Waze added to the map. 140+ Wazers were successfully routed to these shelters.

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