Routing drivers around major construction projects

Miami-Dade Water and Sewer Department, Florida, U.S.A.

Miami-Dade Water and Sewer Department (WASD) implemented a nationally recognized award-winning program to mine Waze data to update internal departmental construction and maintenance systems, improving quality control, research, and analysis.

WASD-Waze notifications are provided daily, helping thousands of drivers in Miami-Dade County reach their destination using the best possible routes by detouring around WASD construction projects. Leveraging hundreds of WAZE notifications, the department has cleaned up dozens of project statuses and digitized missing projects in GIS. Projects currently being reported include Capital Improvement Projects (CIP) and Developer Donation Projects.

At any given point there can be hundreds of active projects. Dashboards and an internal GIS portal have been created to ensure staff compliance with Waze reporting and to highlight potential quality issues with internal systems. WASD is also in the process of including all utility maintenance roadway projects. These notifications will continue to improve travel routes and keep all construction project related information current.

Impact:

Miami Dade’s project “WASD-WAZE Partnership Helps Quality Assure WASD CIP” receives national award from the National Association of Counties (NACo) in the category of Information Technology, including Top 100 Brilliant Ideas at Work award.
Miami Dade’s project “WASD-WAZE Partnership Helps Quality Assure WASD CIP” receives national award from the Public Technology Institute (PTI) in the category of Web and eGov.

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"I’m proud of the innovation and the creativity that our staff members used leveraging Miami-Dade County’s partnership with WAZE," said Miami-Dade Water and Sewer Department Director Lester Sola. "We want to do whatever we can to help inform drivers in Miami-Dade County of our projects so we may help alleviate traffic caused by our projects by providing alternative routes. Utilizing this technology also allowed us to update our databases thus adding efficiencies to our daily work processes that will ultimately lead to more timely maintenance of department assets and decreased expenses resulting from equipment failures." “Your entries showcase the best innovations in county government, and with appreciation, we are pleased to recognize your work to improve residents’ quality of life,” said NACo President Bryan Desloge.