Hanging for 7 seconds

Is this a…:
Performance issue
Steps to reproduce this issue:
The map is consistently hanging for 7 seconds at a time. I have a video, WME was not responding for 7 seconds then I left clicked and moved the mouse continuously for the next 30 seconds. The screen was responsive for 8 seconds before hanging for 7 seconds, then responsive for 7 seconds before being non-responsive for another 7 seconds, then being responsive again.

Please ignore the digital distortion on the video, this is the compression

Environment where the bug occurs…:
ROW
Permalink:
https://www.waze.com/en-GB/editor?env=row&tab=userscript_tab
Browser name and version:
Firefox 153.0.1
Are you using scripts? Please detail which ones.:
I disabled all scripts to rule out any script interference.

Cannot upload the video, Something went wrong and Upload scan failed errors

I have uploaded the video to Watch Waze | Streamable but this only exists for 48 hours

1 Like

Debug F12 of Firefox returns:

[gRPC-TS] updateOnlineEditor Error ? execution time 60099 ms app-6bc2fbc87ae9e9f3.js.gz:1:308602
RpcError:
s https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
unary https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
app-6bc2fbc87ae9e9f3.js.gz:1:2476265
[gRPC-TS] updateOnlineEditor Error ? execution time 60077 ms app-6bc2fbc87ae9e9f3.js.gz:1:308602
RpcError:
s https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
unary https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
app-6bc2fbc87ae9e9f3.js.gz:1:2476265
[gRPC-TS] updateOnlineEditor Error ? execution time 60242 ms app-6bc2fbc87ae9e9f3.js.gz:1:308602
RpcError:
s https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
unary https://web-assets.waze.com/webapps/wme/v2.361-8-gc4a9d05e95-20260801183748-production/js/third_party-45a9cff0c20bcbe1.js.gz:2
app-6bc2fbc87ae9e9f3.js.gz:1:2476265
[gRPC-TS] updateOnlineEditor Error ? execution time 60220 ms

Although it says third_party in the URL, it’s hosted on web-assets.waze.com so I presume this is still part of Waze.

2 Likes

Hello @BeRoWaz ,

Thank you for reporting this issue and sharing the details.

Can I please ask if you would be able to make a screen recording of the issue with the browser dev tools open in the Performance tab? This would help a lot.

Thank you,
Kasia

1 Like
2 Likes

Hope that link works for you

1 Like

Does that info help trace this issue?

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Hello @BeRoWaz ,

Thank you for sharing the link. I have added it to the internal case.

Also could you please resend the previous recording as it’s not loading anymore? Additionally, another recording with the browser dev tools open in the Performance tab would be helpful.

Thank you,
Kasia

1 Like