# Level3→L2 Unlock: Surrey Hills (to Kings Cross)
**URL:** https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076
**Category:** Unlock / Update / Closure Requests
**Created:** [May 20, 2017, 9:22am UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076 "2017-05-20T09:22:00Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@joefysh1](https://www.waze.com/discuss/u/joefysh1)
#### Post date: [May 20, 2017, 9:22am UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076/1 "2017-05-20T09:22:00Z")
Hello
I am level 2
Please unlock below so can change the left turn directions to “Turn Left” at Fitzroy St. Thanks
[https://www.waze.com/editor/?env=row&lon=151.21827&lat=-33.88685&s=87809495&zoom=7&segments=270632789&mapUpdateRequest=10452877](https://www.waze.com/editor/?env=row&lon=151.21827&lat=-33.88685&s=87809495&zoom=7&segments=270632789&mapUpdateRequest=10452877)
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### Author:  [@joefysh1](https://www.waze.com/discuss/u/joefysh1)
#### Post date: [May 24, 2017, 8:25am UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076/2 "2017-05-24T08:25:32Z")
His recent response is:
Reporter May 23, 2017
Right turn direction onto South Dowling St was not given
The waze provided route does not show a left turn direction was given. I see your point regarding the that segment, however it does not appear that an instruction was given there either - based on the waze provided route. The separate lanes on waze would not be too clear on that section of road as its busy multilane major road with a confusing array of exits at the intersection. Would it be appropriate to force the “turn left” direction in this instance?
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### Author:  [@joefysh1](https://www.waze.com/discuss/u/joefysh1)
#### Post date: [May 24, 2017, 10:37am UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076/3 "2017-05-24T10:37:18Z")
I am sorry!! That is indeed confusing - in response I was looking at a southbound unrelated issue and then copied the wrong permalink.
The reporter has not responded on this one, however the comments above were drawn from the Waze data: “The waze provided route does not show a left turn direction was given. I see your point regarding the that segment, however it does not appear that an instruction was given there either - based on the waze provided route. The separate lanes on waze would not be too clear on that section of road as its busy multilane major road with a confusing array of exits at the intersection.”
My question is would it be appropriate to direct Waze to make an announcement? Or best to wait for the reporter to respond?
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### Author:  [@joefysh1](https://www.waze.com/discuss/u/joefysh1)
#### Post date: [May 26, 2017, 10:50am UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076/4 "2017-05-26T10:50:26Z")
Thanks ituajr… I have asked now. I stand in awe of your investigation!! I didnt realise the arrows on the Waze route were not to be trusted. Will stand by and see what the reporter says…
Many thanks for your detailed response.
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### Author:  [@anthndp](https://www.waze.com/discuss/u/anthndp)
#### Post date: [May 26, 2017, 12:09pm UTC](https://www.waze.com/discuss/t/level3-l2-unlock-surrey-hills-to-kings-cross/123076/5 "2017-05-26T12:09:32Z")
URs are common at this intersection, as the Waze data collected shows that this segment
[https://www.waze.com/editor/?env=row&lon=151.21893&lat=-33.88610&s=87809495&zoom=7&segments=58978996&mapUpdateRequest=10444946](https://www.waze.com/editor/?env=row&lon=151.21893&lat=-33.88610&s=87809495&zoom=7&segments=58978996&mapUpdateRequest=10444946) is slow,
so by going left than right should save a tiny bit of time. Of course the Wazer thinks that going straight is faster.