New Waze Academy Course: Master the Art of Solving Issues & Reports! 🦸‍♂️

TL;DR: Become a Map Hero! Complete the new Issues & Reports course to master the Issue Tracker, learn the MAP IT method, and earn an exclusive badge. Check out the short video with @SNYOWL Global champ from the US community.

Hi Wazers,

Every day, thousands of drivers report issues on the road. We are happy to announce our newest training course: Issues & Reports!

This course is your ultimate toolkit for solving issues and connecting with the community. We’re going behind the scenes of the Issue Tracker to show you how to find, filter, and fix map errors with surgical precision.

What You’ll Learn:

  • Issue Mastery: Navigate the differences between URs, PURs, MPs, and MS like a pro.
  • Advanced Filtering: Learn how to best utilize filters and Saved Searches to find the reports that matter most to your area.
  • The MAP IT Method: Become an expert in drafting great replies with this acronym!
  • Check out this PDF with all the info you need to know.

Complete the assessment to get your Issues & Reports Master badge!

Special Thanks: A huge shoutout to our community reviewers: @IdomarCerutti @RafaCintron @jm6087 @driving79 @McLarenMCL38 for ensuring this course meets the highest community standards. And @MauricioCGB @Hugo_Moreira @Adabadada that also featured in the course!

Happy editing,

Shira, on behalf of the Waze Communities team

13 Likes

HI shirapashu

There is a short mistake on a message, after finishing the session

Getting to Know the Filters

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@IdomarCerutti - Thanks for the feedback. It was fixed.

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