# Not getting any Pop-up notifications
**URL:** https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794
**Category:** General Topics
**Created:** [January 22, 2013, 4:20pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794 "2013-01-22T16:20:50Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@karl\_db](https://www.waze.com/discuss/u/karl_db)
#### Post date: [January 22, 2013, 4:20pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/1 "2013-01-22T16:20:50Z")
Hi, I joined Waze almost two weeks ago. I use it for every journey and contribute information relating to traffic on my routes. In the beginning, before I joined any Groups, I was getting pop-up notifications about issues with traffic, police etc. within a 5km radius. This was great for me.
However, last week I joined a variety of groups with hundreds of members I checked the box that says Allow Pop-up messages from ALL Groups that I am a member of. Since then, I have received absolutely no pop-up messages. I “unjoined” all of the groups for a day to see if this would make any difference and I still do not get any pop-up messages.
Please help. Am I doing something wrong?
Thank You in advance.
(Galaxy SII Gingerbread - Waze 3.5.3.0).
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### Author:  [@AlanOfTheBerg](https://www.waze.com/discuss/u/AlanOfTheBerg)
#### Post date: [January 22, 2013, 4:25pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/2 "2013-01-22T16:25:23Z")
Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.
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### Author:  [@karl\_db](https://www.waze.com/discuss/u/karl_db)
#### Post date: [January 22, 2013, 4:29pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/3 "2013-01-22T16:29:13Z")
> [@AlanOfTheBerg](#):
>
> Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.
Thanks Alan,
I was looking in the wrong place for the answer.
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### Author:  [@AlanOfTheBerg](https://www.waze.com/discuss/u/AlanOfTheBerg)
#### Post date: [January 22, 2013, 4:37pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/4 "2013-01-22T16:37:04Z")
> [@Karl\_db](#):
>
> > [@AlanOfTheBerg](#):
> >
> > Known issue. Other threads about it already. Mostly discussed in the client feedback threads in the client forum.
>
> Thanks Alan,
>
> I was looking in the wrong place for the answer.
Maybe something you wrote is key… I also have popups for groups selected. Maybe there’s something which is causing a conflict. I’m going to try turning off group popups and see if the regular ones come back…
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### Author:  [@CBenson](https://www.waze.com/discuss/u/CBenson)
#### Post date: [January 22, 2013, 4:49pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/5 "2013-01-22T16:49:06Z")
Me too. I didn’t know I had popups for groups selected until I read this thread and looked.
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### Author:  [@CBenson](https://www.waze.com/discuss/u/CBenson)
#### Post date: [January 23, 2013, 2:58pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/6 "2013-01-23T14:58:18Z")
The group popup setting does appear to affect the popup when at a standstill. I turned the group setting off and received more popups when at a standstill this morning.
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### Author:  [@AlanOfTheBerg](https://www.waze.com/discuss/u/AlanOfTheBerg)
#### Post date: [January 23, 2013, 6:17pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/7 "2013-01-23T18:17:17Z")
> [@CBenson](#):
>
> The group popup setting does appear to affect the popup when at a standstill. I turned the group setting off and received more popups when at a standstill this morning.
Very interesting. (I forgot to check this last night.)
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### Author:  [@karl\_db](https://www.waze.com/discuss/u/karl_db)
#### Post date: [January 25, 2013, 8:58am UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/8 "2013-01-25T08:58:01Z")
> [@CBenson](#):
>
> The group popup setting does appear to affect the popup when at a standstill. I turned the group setting off and received more popups when at a standstill this morning.
When you say that you turned off the Group settings, do you mean that you UNjoined the groups of which you are a member or is there another way to turn of group settings please?
(Android)
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### Author:  [@CBenson](https://www.waze.com/discuss/u/CBenson)
#### Post date: [January 25, 2013, 9:45am UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/9 "2013-01-25T09:45:54Z")
No, what I did was to go to Settings\>Social Networks\>Pop-up reports and select “None.” However, I now think I may have been hallucinating the results because I’m not getting pop-ups consistently when I stop. I do have the event radius set to “On route only” and am generally driving with navigation on.
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### Author:  [@karl\_db](https://www.waze.com/discuss/u/karl_db)
#### Post date: [January 25, 2013, 1:00pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/10 "2013-01-25T13:00:09Z")
Thanks for the feedback Cbenson.
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### Author:  [@CBenson](https://www.waze.com/discuss/u/CBenson)
#### Post date: [January 25, 2013, 2:12pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/11 "2013-01-25T14:12:16Z")
I received only 1 pop-up this morning. So there does not seem to be any correlation between the Pop-up reports setting and my receiving pop-ups when at a stand still.
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### Author:  [@AlanOfTheBerg](https://www.waze.com/discuss/u/AlanOfTheBerg)
#### Post date: [January 25, 2013, 5:56pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/12 "2013-01-25T17:56:14Z")
I also tried the group notifications and it made no difference. I get zero popups and my radius has been set to all settings with no difference. Currently set to “All” and still nothing when stopped.
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### Author:  [@WazinBruce](https://www.waze.com/discuss/u/WazinBruce)
#### Post date: [January 25, 2013, 7:53pm UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/13 "2013-01-25T19:53:02Z")
Funny how you sometimes notice, or in this case don’t notice, things. Until reading this I hadn’t really noticed that I wasn’t getting pop ups anymore, but then I thought about it and I too haven’t seen any for a while. I had groups pop ups set to none and haven’t changed my group settings for many weeks, so I know I was getting them with my current settings at one point.
Sent from my iPhone using Tapatalk
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### Author:  [@system](https://www.waze.com/discuss/u/system)
#### Post date: [February 7, 2013, 2:42am UTC](https://www.waze.com/discuss/t/not-getting-any-pop-up-notifications/67794/14 "2013-02-07T02:42:02Z")
I was getting pop-up reports while sitting at red lights until about 2 weeks ago, and now I get none. Wondering if a fix is in the works?