Rank was set to 0 and can't edit map

Hopefully some here can help or point me in the right direction.

I have 73225 Points but on the website dashboard all of a sudden my rank is 0. In addition my editable area on the map completely disappeared. It still shows all my recent drives but there is no edit area shown around them. The stats on my Android client are correct. It shows rank of 7763. What do I do?

-Steve

https://wiki.waze.com/wiki/Your_Rank_and_Points

Also make sure your server is North America and not rest of world or Israel.