Segments unable to be edited

Good morning. On this section of the map I-69E N and S, frontage road, ramps, and LS I can’t make edits. Sometimes I’m able to change something like the Speed Limit but it locks up WME and I have to hard refresh. I’ve tried prod with scripts, prod incognito, and beta incognito and nothing I do works. I’ve tried moving nodes, cutting segments, and adding shields. None of that works. I’ve had three other senior editors try and they can’t get the segments to be edited either. Thank you.

https://waze.com/en-US/editor?env=usa&lat=26.40739&lon=-97.78469&zoomLevel=18
https://beta.waze.com/en-US/editor/?env=usa&lon=-97.78469&lat=26.40739&zoomLevel=18

I also tried several things in incognito, in both production and beta with no luck.

I looked at a similar issue in that area the other day. I did finally manage to get a segment to split but required me to nudge a junction node, save, then split. When I tried to just split, I got the error saying the segment ID was not in the data model. If I try to take the segment before the on-ramp here https://waze.com/en-US/editor?env=usa&lat=26.40776&lon=-97.78454&zoomLevel=19&segments=531641679 and then attempt to add a TIO to include the shield onto the ramp, once I hit apply to the shield it throws and error:Uncaught Error: segment with id "503697744" wasn't found in dataModel at hr.getEntrySegmentOfTurn (app-62f88338199f980e5d99.js.gz:1:983899) at hr.drawPathEntryMarker (app-62f88338199f980e5d99.js.gz:1:983037) at hr.drawPathEntryMarkers (app-62f88338199f980e5d99.js.gz:1:982973) at hr.draw (app-62f88338199f980e5d99.js.gz:1:982671) at v (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169484) at y (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169276) at d (third_party-45fe9aba9d649e1fe91a.js.gz:2:1167229) at u.trigger (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169169) at m.putTurn (app-62f88338199f980e5d99.js.gz:1:117838) at g.doAction (app-62f88338199f980e5d99.js.gz:1:56172)
That segment ID doesn’t appear to be on the map in that area, which suggests that something on the map may be referencing it somehow and causing it to throw an error.

What I did notice is that the Northbound and Southbound frontage leading into Broadway both have paths on them, but the icons keep disappearing. Not sure if that’s related or not.

I know that when you put a closure on a recently deleted segment through reportal it does lock up the map the same way, so it might indeed be something like that.

I was editing that area of the map for quite a few days and no closures were put on so I don’t think it was a closure problem this time.

Hi Juliansean,

Thank you for the report. Could please indicate segments IDs which you can’t edit?

Regards,
Nataliia

These are the segments I can’t edit. I think I got them all, but there may be a couple more LS’s that I missed while trying to get you PL’s.

https://beta.waze.com/en-US/editor?env=usa&lat=26.41362&lon=-97.78403&zoomLevel=18&segments=63804904
https://beta.waze.com/en-US/editor?env=usa&lat=26.41363&lon=-97.78416&zoomLevel=18&segments=63880011
https://beta.waze.com/en-US/editor?env=usa&lat=26.41363&lon=-97.78416&zoomLevel=18&segments=512672044
https://beta.waze.com/en-US/editor?env=usa&lat=26.41363&lon=-97.78416&zoomLevel=18&segments=512672042
https://beta.waze.com/en-US/editor?env=usa&lat=26.41163&lon=-97.78463&zoomLevel=18&segments=70524795
https://beta.waze.com/en-US/editor?env=usa&lat=26.41089&lon=-97.78558&zoomLevel=18&segments=512672043
https://beta.waze.com/en-US/editor?env=usa&lat=26.41089&lon=-97.78558&zoomLevel=18&segments=512672045
https://beta.waze.com/en-US/editor?env=usa&lat=26.40974&lon=-97.78570&zoomLevel=19&segments=503696761
https://beta.waze.com/en-US/editor?env=usa&lat=26.40682&lon=-97.78525&zoomLevel=19&segments=531641679
https://beta.waze.com/en-US/editor?env=usa&lat=26.40682&lon=-97.78525&zoomLevel=19&segments=63880018
https://beta.waze.com/en-US/editor?env=usa&lat=26.40682&lon=-97.78525&zoomLevel=19&segments=48441064
https://beta.waze.com/en-US/editor?env=usa&lat=26.40682&lon=-97.78525&zoomLevel=19&segments=48440233
https://beta.waze.com/en-US/editor?env=usa&lat=26.40708&lon=-97.78674&zoomLevel=19&segments=48436641
https://beta.waze.com/en-US/editor?env=usa&lat=26.40708&lon=-97.78674&zoomLevel=19&segments=48441051
https://beta.waze.com/en-US/editor?env=usa&lat=26.40708&lon=-97.78674&zoomLevel=19&segments=48440894
https://beta.waze.com/en-US/editor?env=usa&lat=26.40636&lon=-97.78735&zoomLevel=19&segments=48439007
https://beta.waze.com/en-US/editor?env=usa&lat=26.40636&lon=-97.78735&zoomLevel=19&segments=48435636
https://beta.waze.com/en-US/editor?env=usa&lat=26.40636&lon=-97.78735&zoomLevel=19&segments=48440899
https://beta.waze.com/en-US/editor?env=usa&lat=26.40544&lon=-97.78785&zoomLevel=19&segments=48439626,48435473
https://beta.waze.com/en-US/editor?env=usa&lat=26.40544&lon=-97.78785&zoomLevel=19&segments=48439093,48437864,48441229
https://beta.waze.com/en-US/editor?env=usa&lat=26.40557&lon=-97.78518&zoomLevel=19&segments=531629338,531629348,531629355,531629357
https://beta.waze.com/en-US/editor?env=usa&lat=26.40557&lon=-97.78518&zoomLevel=19&segments=503697751,503697749
https://beta.waze.com/en-US/editor?env=usa&lat=26.40731&lon=-97.78251&zoomLevel=19&segments=48436642,48437857,48438113,81126085,81126083,48438394,48440958,81126487,81126084,48438931,48439065

1 Like

I’m seeing a “freeze” issue doing other tasks with similar error message in the console. I was trying to close a UR (here, on clicking save, the error below was generated:Uncaught (in promise) Error: segment with id "21148707" wasn't found in dataModel at hr.getEntrySegmentOfTurn (app-62f88338199f980e5d99.js.gz:1:983899) at hr.drawPathEntryMarker (app-62f88338199f980e5d99.js.gz:1:983037) at hr.drawPathEntryMarkers (app-62f88338199f980e5d99.js.gz:1:982973) at hr.draw (app-62f88338199f980e5d99.js.gz:1:982671) at v (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169428) at y (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169276) at d (third_party-45fe9aba9d649e1fe91a.js.gz:2:1167229) at u.trigger (third_party-45fe9aba9d649e1fe91a.js.gz:2:1169169) at m.fromDescartes (app-62f88338199f980e5d99.js.gz:1:119721) at qe._updateTurnGraphConnections (app-62f88338199f980e5d99.js.gz:1:850028)
There is a path defined here https://waze.com/en-US/editor?env=usa&lat=30.00565&lon=-90.15942&zoomLevel=18&segments=511606375. I’m making an assumption based on the code function names, but it seems to suggest that a path object exists in a table somewhere that includes a segment, and that segment was changed, but the path object was not updated with the new segment IDs, such as a split or a delete.

Update:

I removed paths from the following segments
https://www.waze.com/en-US/editor?env=usa&lon=-97.78517&lat=26.40969&zoomLevel=18&segments=508447230
https://www.waze.com/en-US/editor?env=usa&lon=-97.78464&lat=26.40881&zoomLevel=18&segments=508447220
https://www.waze.com/en-US/editor?env=usa&lon=-97.78544&lat=26.40147&zoomLevel=18&segments=503697749
https://www.waze.com/en-US/editor?env=usa&lon=-97.78472&lat=26.40034&zoomLevel=18&segments=503697744

Once I removed the paths, I was able to edit (add instruction for ramp) to the segment successfully.
https://www.waze.com/en-US/editor?env=usa&lon=-97.78516&lat=26.40731&zoomLevel=18&segments=531641679

Prior to removing the paths, I was getting the following console error (in incognito) for each of the above segments with paths on them.Console Error.png

Thank you John for checking this. I will forward all information to the team and they will review the behaviour. These paths might really affect the process.

Regards,
Nataliia

I think this is still a bug, and probably needs to be investigated. I’ve come across several issues where I’ve tried to save, and the UI greyed out and stopped responding. For example, I was adding a closure on the ramp here, and then close the MP.Uncaught (in promise) Error: segment with id "529223958" wasn't found in dataModel at Ar.getEntrySegmentOfTurn (app-e5b1bb07d7fdfd545428.js.gz:1:1025954) at Ar.drawPathEntryMarker (app-e5b1bb07d7fdfd545428.js.gz:1:1025092) at Ar.drawPathEntryMarkers (app-e5b1bb07d7fdfd545428.js.gz:1:1025028) at Ar.draw (app-e5b1bb07d7fdfd545428.js.gz:1:1024726) at v (third_party-f5d5a23ec5aaa2d8fd15.js.gz:2:1178007) at y (third_party-f5d5a23ec5aaa2d8fd15.js.gz:2:1177855) at d (third_party-f5d5a23ec5aaa2d8fd15.js.gz:2:1175808) at u.trigger (third_party-f5d5a23ec5aaa2d8fd15.js.gz:2:1177748) at g.fromDescartes (app-e5b1bb07d7fdfd545428.js.gz:1:120881) at Ye._updateTurnGraphConnections (app-e5b1bb07d7fdfd545428.js.gz:1:892670)
I get this even when trying to use the “repeat next day” feature on the closures tab. There are multiple paths in this area, such as on this segment here.

On poking around, the path segment is found just a little south from the one above, here. If I click on that segment, there is an exclamation mark that says that lanes will not be shown to the driver, and that I should click save.2022-12-31_12-53_chrome_T6LPzDBoOI.png

As I don’t want to break the error condition, I’ve not touched the impacted segment, to allow for developers to investigate.

Hi Jangliss,

Sorry for a delay with the reply. I have forwarded this example to the team, they will review it.

Regards,
Nataliia

Hi @juliansean,

We apologize for taking a while responding to this issue.

Since this case doesn’t seem to be very common and is getting outdated, we will automatically close this bug now.

If this issue is still occurring please submit a new bug with all the relevant information and we’ll make sure to fully revisit it again.

We apologize for the inconvenience.

Thanks and have a great day.