# Status: Open on a closed report
**URL:** https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359
**Category:** WME Production Bugs
**Tags:** wme-bug-opened
**Created:** [September 8, 2025, 5:26pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359 "2025-09-08T17:26:22Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@BeRoWaz](https://www.waze.com/discuss/u/BeRoWaz)
#### Post date: [September 8, 2025, 5:26pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/1 "2025-09-08T17:26:23Z")
**Is this a…** :
Standard bug
**Steps to reproduce this issue** :
Email alert for a comment has an incorrect Status indicator.
A user report [[https://www.waze.com/en-GB/editor?zoom=5&lat=51.710178&lon=-4.729311&mapUpdateRequest=24831901](https://www.waze.com/en-GB/editor?zoom=5&lat=51.710178&lon=-4.729311&mapUpdateRequest=24831901)] was closed on 5th September
On 8th September, a comment was added, and the email message says:
From: Waze [noreply@waze.com](mailto:noreply@waze.com)
Sent: 08 September 2025 10:31
Subject: New comment on a map issue
A volunteer Waze Map Editor, reporter, looked at the map issue you’re following.
Date reported: September 5
Location: A478, Wooden
Status: Open
Of note, the Status says Open when the status of the report is closed:
Closed on: 05 September, 2025
by BeRoWaz(5)
It also says “A volunteer Waze Map Editor, reporter”, the reporter is the end user reporting a problem, so referring them as a volunteer Waze Map Editor, reporter seems to not be quite correct.
**Environment where the bug occurs…** :
ROW
**Permalink** :
> **[Waze Map Editor](https://www.waze.com/en-GB/editor?zoom=5&lat=51.710178&lon=-4.729311&mapUpdateRequest=24831901&env=row)**
>
> Join the community of map editors to update Waze’s live map around your home, work and anywhere you drive.
**Browser name and version** :
n/a
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [September 9, 2025, 10:11am UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/3 "2025-09-09T10:11:51Z")
Hi @BeRoWaz,
Thank a lot for your input. I have filed an internal ticket to look into the incorrect status issue.
As for
> [@BeRoWaz](#):
>
> It also says “A volunteer Waze Map Editor, reporter”, the reporter is the end user reporting a problem, so referring them as a volunteer Waze Map Editor, reporter seems to not be quite correct.
This has already been mentioned by Mike in [the following comment](https://www.waze.com/discuss/t/new-look-for-user-report-emails/366022/78). You can add your feedback there as well. 🙂
Take care and regards,
Olesya
---
### Author:  [@TxAgBQ](https://www.waze.com/discuss/u/TxAgBQ)
#### Post date: [September 25, 2026, 3:28pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/4 "2026-09-25T15:28:40Z")
This is still happening. I closed this report yesterday a 3:39 PM CDT.
This morning (almost 12 hours later) I received an email with a reply that was sent after the report was closed but the status still says “in review.”
It also says the editor is “someone.” LOL I’m the editor. That field should either show my username or not exist. This seems to only occur on reports that are already closed out.
## 
The report below is still open and shows the correct status of in review, but incorrectly shows the editor as VroomVroomBitch2021, who is the reporter. VroomVroomBitch2021 is not an editor and has never logged into WME.
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [September 28, 2026, 5:12pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/5 "2026-09-28T17:12:24Z")
Hi @TxAgBQ,
Thank you for sharing your feedback.
> [@TxAgBQ](#):
>
> This morning (almost 12 hours later) I received an email with a reply that was sent after the report was closed but the status still says “in review.”
I have added your example to the internal ticket - it is still being looked into.
> [@TxAgBQ](#):
>
> It also says the editor is “someone.” LOL I’m the editor. That field should either show my username or not exist. This seems to only occur on reports that are already closed out.
> [@TxAgBQ](#):
>
> The report below is still open and shows the correct status of in review, but incorrectly shows the editor as VroomVroomBitch2021, who is the reporter. VroomVroomBitch2021 is not an editor and has never logged into WME.
Could you also provide the UR permalinks for these examples?
In the meantime, feel free to check out [this thread](https://www.waze.com/discuss/t/ur-email-overhaul-june-2026/405290) and add your comments there as well.
Best,
Olesya
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [September 29, 2026, 11:20am UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/6 "2026-09-29T11:20:18Z")
> [@Olesya-Staff](#):
>
> Could you also provide the UR permalinks for these examples?
Please ignore this question, the UR IDs will suffice.
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [September 29, 2026, 12:33pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/7 "2026-09-29T12:33:32Z")
Hi @TxAgBQ,
I’d like to provide some insight to explain why:
> [@TxAgBQ](#):
>
> The report below is still open and shows the correct status of in review, but incorrectly shows the editor as VroomVroomBitch2021, who is the reporter. VroomVroomBitch2021 is not an editor and has never logged into WME.
>
> 
The “Editor” field refers to the person who commented, in this case this is the same user who submitted the report. Perhaps “Commenter” would make more sense - if you think so too or havE other suggestiOns, I’d encourage you to raise it in the main thread for better visibility.
> [@TxAgBQ](#):
>
> It also says the editor is “someone.” LOL I’m the editor. That field should either show my username or not exist. This seems to only occur on reports that are already closed out.
>
> ## 
“Someone” refers to the reporter, and is used in case the username has not been shared (the Wazer has not seen the disclaimer).
Please let me know if you have further questions.
All the best,
Olesya
---
### Author:  [@TxAgBQ](https://www.waze.com/discuss/u/TxAgBQ)
#### Post date: [October 5, 2026, 12:16am UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/8 "2026-10-05T00:16:54Z")
If I understand that properly, then the “Editor: Someone” field isn’t needed at all. The top “Someone” part covers who commented most recently. The one under details adds no value. That would resolve that portion of the issue.
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [October 7, 2026, 12:09pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/9 "2026-10-07T12:09:38Z")
---
### Author:  [@Olesya-Staff](https://www.waze.com/discuss/u/Olesya-Staff)
#### Post date: [October 7, 2026, 4:10pm UTC](https://www.waze.com/discuss/t/status-open-on-a-closed-report/390359/10 "2026-10-07T16:10:30Z")
> [@TxAgBQ](#):
>
> If I understand that properly, then the “Editor: Someone” field isn’t needed at all. The top “Someone” part covers who commented most recently. The one under details adds no value. That would resolve that portion of the issue.
Thank you for pointing this out, @TxAgBQ. I’ll share this remark with the team.