Hi, thanks for reaching out.
Feature roll outs in Waze are often staggered, so even users of the same version may not see the exact same features. This is to allow HQ to monitor for bugs/crashes as a result of the new features.
Additionally, the new Conversational Reporting features in the report menu may depend on the user’s selection of voice. Be sure to select a language with road name support (text-to-speech). Additionally, it may depend on the voice language too. I know at least English, French, Spanish, Hebrew, and Portuguese are currently supported.