The toll price playground tool has been non-functional

Dear Waze Support,

It has been over a week (I cannot recall the exact date) that the toll price playground tool has been non-functional. This is extremely concerning, as we rely on this critical tool to verify that our configured toll prices are accurate.


We urgently need this tool to be restored. Please prioritize resolving this issue as soon as possible.

Thank you for your immediate attention.

2 Likes

Hi @AndyLaode,

Thank you for reporting this issue. We have raised an internal ticket to look into it and will keep you posted on further updates.

Kind regards,
Olesya

1 Like

Dear Olesya,

Yea we urgently need this playground for some issue raise in the tol pricing. We hope we can settle this as soon as possible. Thank you.

Regards,

Budiyanto - Indonesia tol price coordinator

Hi @Budiyanto,

We have highlighted this issue with the team and will post an update here once we have more news.
Your patience is much appreciated.

Best regards,
Olesya

Hello there!

@AndyLaode @Budiyanto I’d just like to let you know that we’ve had a fix deployed to production for the toll tool playground issue. Can you please let me know if it’s working for you?

Thanks,
Olesya

thank you

the fix is working

1 Like

Thank you for your confirmation @AndyLaode!

Best,
Olesya