# Traveling Abroad
**URL:** https://www.waze.com/discuss/t/traveling-abroad/273670
**Category:** Archived Topics
**Created:** [May 27, 2015, 10:00pm UTC](https://www.waze.com/discuss/t/traveling-abroad/273670 "2015-05-27T22:00:35Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@jtbowz](https://www.waze.com/discuss/u/jtbowz)
#### Post date: [May 27, 2015, 10:00pm UTC](https://www.waze.com/discuss/t/traveling-abroad/273670/1 "2015-05-27T22:00:35Z")
Hello all,
I apologize if this was already answered, I did do some aggressive searching of the forum.
Up unto a few minutes ago, my Waze account was set to the geographical area, “US/Canada”. I just changed it to “World”. Now, I’m hoping the issue I have been experiencing will be rectified by this change.
PROBLEM: I register points and retain my Wazer status in the U.S. with no issue. I travel abroad frequently, and upon landing in another country my iPhone 6 (via full data connection) when it connects to the host country network (so far in Barcelona, London, Frankfurt, and Dublin) my Waze app opens up and shows that I have lost all of my status (it shows I am a Baby Wazer) with ZERO points. However if I log into the Dashboard simultaneously it shows my points are still on my account.
I do quite a bit of driving and traveling when overseas and i am losing all of these points. When I get back to the US, the points that I added to my Baby Wazer account, never post.
1.) Will changing the geographical area to WORLD, fix this issue?
2.) Will Waze reimburse me the lost points if I contact them regarding this issue?
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### Author:  [@Benny\_An-n](https://www.waze.com/discuss/u/Benny_An-n)
#### Post date: [February 4, 2016, 12:12am UTC](https://www.waze.com/discuss/t/traveling-abroad/273670/2 "2016-02-04T00:12:56Z")
Did U EVER get an answer?
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### Author:  [@tonytx05](https://www.waze.com/discuss/u/tonytx05)
#### Post date: [February 4, 2016, 2:21am UTC](https://www.waze.com/discuss/t/traveling-abroad/273670/3 "2016-02-04T02:21:03Z")
This is covered in detail here: [https://support.google.com/waze/troubleshooter/6270803?rd=1&vid=1-635760890790887372-658048314#ts=6270853%2C6270858](https://support.google.com/waze/troubleshooter/6270803?rd=1&vid=1-635760890790887372-658048314#ts=6270853%2C6270858)
Points don’t cross servers. Changing the US/Canada vs. World setting on your dashboard page only changes what is displayed, not which server your account is earning points on.