Hi Pirates,
We’d like to first thank Vince and Russ for all their continuous support with the WME Beta bugs and remind you to please follow the guidelines when submitting a bug.
To better support you with WME Local issues, we’ve decided to have a WME Local Issues Forum.
What is a WME Local Issue?
A WME Local Issue is:
- A specific issue related to a specific map entity.
- An issue that is not reproducible in other countries or environments.
Examples of WME Local Issues:
- A segment that cannot be deleted.
- A specific place that disappeared.
- A UR/PUR that you cannot delete.
- A closure you cannot delete.
If you have a WME general question, please contact your SCM. The forum is meant for bug reports only .
When submitting a WME Local Issue please:
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Search the forum first to make sure the issue wasn’t reported.
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Make sure the issue is not widespread, meaning that you cannot reproduce it in other countries or environments.
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Make sure you add the country in which the issue occurs.
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Make sure the issue is reproducible with all scripts and extensions off.
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Make sure you provide the exact steps to encounter the issue so our team can properly test it.
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When relevant, make sure you add a permalink and screenshots or screen recordings.
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Specify if the issue is happening in beta only or also in prod.
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Post one issue per thread.
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The first response will be within 48 business hours for non-urgent issues.
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You are welcome to use this template to report an issue:
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Country:
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Beta/prod:
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Steps to reproduce the issue:
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Permalink:
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Screenshot/screen recording:
All hands on deck!
Maia on behalf of the team