Hello @Olesya-Staff, I’ve found more PURs that are not showing in issue tracker, some of them already reviewed by another editor that aparently uses WME Beta version.
Hello @Jorge-RC,
Thank you for providing these examples. There have been some further changes deployed not too long ago and they might not have synced yet. I’d suggest we check again tomorrow, and if this continues to happen, I’ll raise it again with the team.
Best regards,
Olesya
@Jorge-RC, I have checked again and noticed that some PURs are still not visible in the tracker. I have updated the team accordingly. Please let me know if you see any new instances in addition to the above-linked ones.
Best regards,
Olesya
I, too, have found some additional instances:
Thanks,
mudge42
Thank you @mudge42 I’ve added them to the internal ticker for further investigation.
Edit: I can see the picture PUR for Comfort Home Care in the tracker, but the bus station PUR remains unfiltered.
Have you come across any new undetected PURs since yesterday (submission date: from August 19 onwards)?
The fix should be available in all environments now and I would like to see whether this issue needs to be addressed further,
Best regards,
Olesya
I have not seen any new instances today, but will continue to monitor.
Thanks,
mudge42
Hi @Olesya-Staff, all new PURs are properly showing in tracker but previous PURs are still missing.
Hi @Jorge-RC,
Thank you for your update. The fix would most likely address new PURs - from 19 August onwards. I’ll confirm it with the team.
Best regards,
Olesya
I’m sorry to say that there’s another new example today (PUR created this morning):
Regards,
mudge42
I’m not sure if this is related, but I have noticed that if you set PUR Place Type to Residential or Both AND you have Venue Category to a subset of categories (not All Categories), then Residential PURs don’t show at all.
Hi @jmbox,
Thank you for your feedback.
Could you please let me know the area where you are searching?
I’ve tried applying the same and I see PURs for my selected area.
Are you using any scripts when you apply this filter?
Best regards,
Olesya
Hi @Olesya-Staff, I’ve found more PURs hidden in tracker since the last update:
Thank you for these examples @Jorge-RC I have added them o the internal ticket which is still in progress. I’ll keep you posted.
Kind regards,
Olesya
Tested without scripts, still the same. I’m only using the issue tracker filtering.
This Residential PUR (which is one of those we can’t process because it was created with an invalid address (number out of range)).
PUR shows with All Categories
PUR disappears with a Category selected (even though those should only apply to Public venues)
Hi @jmbox,
Many thanks for your response.
As far as I can tell, the filter will not work if you select any of the categories/subcategories for residential PURs because you cannot assign a category/subcategory to an residential place, As you mentioned this would only apply to public venues. I’ll double-check with the team just to be certain and get back to you on that.
Best regards,
Olesya
The same thing happens if I select Both for Place Type where I want to view residential PURs along with regular PURs (except those for PLAs and EVs)
More new examples missing from Issue Tracker:
Please let me know if you want me to keep adding these.
Regards,
mudge42
Thank you @mudge42 Yes, if you see any further examples, please let me know so I can update the team accordingly.
Kindest regards,
Olesya

