Unfortunately you can't remove stars. This hotel is horrible. From the smells to the musky air to the lady at the front counter who said full breakfast in the morning. When I get to the lobby in the morning there's nothing. Inquired at the front desk. She says they are waiting on a shipment. What? That's unexceptable unless maybe the driver got lost.? The only good thing I found at this hotel is my car in the parking lot. Don't dare respond with sorry and apology templates. Stating the hotels taking extra steps, blah, blah. Looks good on paper but the evidence is clear. The only thing that would make my stay enjoyable would be to refund my room rate. I could go on and on. Consider a different hotel, you'll be happier!