Take ticket from electronic counter, online ticket booking should be one hour before. Proceed to gates, scan your ticket and enter, allowed to enter 30 Min before scheduled time. Staff is quite helpful and guide you properly for your schedule journey. Inside terminal there are no TV to display bus schedule and timing so you have to ask staff and they are all helpful.
Book tickets with popular bus services, I booked Neoliner, on ticket timing was 5:15, bus came around 6 and departed after 6:30.
Seat was also damaged, Bad experience.