Only open 8am until 1pm due to xMCO hours, so please allow plenty of time! I would say the queue time is just lucky 🤷🏻♀️ there were at least four or five counters open and when I arrived there was no queue. When I left though there were about 5-6 people waiting. So arrive early and be patient.
All staff were super lovely, helpful and efficient and clear. The officer dealing with me spoke perfect English (thank you!) and was really helpful in explaining everything to me (as I got a big tax bill so that wasn’t so great, but at least I understood why I did).