The service was great. I bought a 7' wire shelf. They trimmed it down a couple of inches for me. The shelf fits my closet perfectly.
They also have a key copying vending machine. I bought two and got one free. All of the keys work.
Thank you Lows!
Update: They don't answer the phones anymore. They hang up on you before you can talk to a human.
My mom ordered a stove months ago. She still hasn't received it. They keep pushing the delivery date back. Now, they informed her that her stove isn't coming until next year. I'm not sure if she's ever going to get her stove that she already paid for.