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750 Academy Dr, Bessemer, Alabama, United States
Review summary
Linda Mccaleb
5 months ago
Made frame selection and measurements were completed. Associate said she needed to check my insurance and would call me back early in the week since it was Saturday and she could not get in touch with insurance company on the week end. Over a week has gone by. No call. When I tried to contact them, no one answered the main telephone number. I made a call to customer service and left my number for the store manager to call me. The associate taking my information was very disinterested and sounded very bored. Even though this store is the most conveniently located, it really is not worth the frustration of such poor customer service. Very interested to see if I get that call from the store manager....