Lost editable areas

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Re: Lost editable areas

Postby zexpe » Mon Dec 24, 2012 10:54 am

emlben wrote:
nzhook wrote:
So until the 13th we wont know if the areas are back or not. Just have to play the waiting game now.


And still we wait... :(

Waze don't care. The three-month limit will expire and they still won't have fixed this problem...

Merry Christmas Wazers
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Re: Lost editable areas

Postby zexpe » Tue Dec 11, 2012 11:08 pm

nzhook wrote:I got an email from support on the 3rd:
The process should be done in ± 10 days.

So until the 13th we wont know if the areas are back or not. Just have to play the waiting game now.

They've been sending out the exact same e-mail for weeks as a default canned response on this topic irrespective of the specific question you ask them. Not only do they have no concept of how to use basic mathematical notation correctly (how can you specify a measurement error without a measurement?) they also clearly have no idea when or probably how this problem will be fixed.
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Re: Lost editable areas

Postby zexpe » Fri Nov 30, 2012 2:52 pm

Thanks. The area that I was obviously missing was from 31st October, so that is roughly consistent. Still isn't re-editable yet for me, but I'm happy to wait another couple of weeks - it's still within the 3 month window...
Last edited by zexpe on Fri Nov 30, 2012 2:55 pm, edited 1 time in total.
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Re: Lost editable areas

Postby zexpe » Sat Nov 24, 2012 5:07 pm

I've just noticed this too - very frustrating. Waze seems so unreliable these days. It wouldn't be so bad if they would actually acknowledge these problems on the status page and post updates on the situation.
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Re: Just lost ability to edit some regions

Postby WeeeZer14 » Wed Nov 07, 2012 3:46 am

FrigardH wrote:I faced the same experience of losing my Editable Area-1, hundreds of km of driving from 3 months ago... :?
Can it be returned back or do I hv to re-drive to that areas after a long time (OMG!) or is there any bugs in the app.? Need clarification from Support.... ;)

Driving area only lasts around 3 months. In general, we only want people familiar with current conditions to be editing.
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Re: Just lost ability to edit some regions

Postby Webs101 » Thu Nov 08, 2012 7:42 pm

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Re: Lost editable areas

Postby vince1612 » Sat Feb 13, 2016 6:54 am

You say this was about a year ago. Editable areas based on drives only stay open 90 days, after that they close again and you can no longer edit around those previous drives. So this actually sounds like a normal situation.
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Re: Just lost ability to edit some regions

Postby vcoolvin » Fri Nov 09, 2012 6:39 am

jasonh300 wrote:I merged two topics on the same subject.

Complaints are coming in from both servers, all over the world.

This was called directly to the attention of the developers yesterday morning, and they have acknowledged the problem and are investigating the possible causes.



Thank you very much for the update, appreciate it. :)
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Re: Just lost ability to edit some regions

Postby vcoolvin » Thu Nov 08, 2012 6:05 am

jasonh300 wrote:This is a widespread problem affecting everyone. Support had been contacted directly about this and they're looking into it, as of this morning.


---------
Via my iPhone 3GS.



Thank you very much for the information. I had started to think that no one is looking into the matter which seems to be world wide problem. I hope its fixed soon as there are some really needed edit in an area which i had left incomplete for the day to be done the next day and this is what happened the next day and its still pending. :(
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Re: Just lost ability to edit some regions

Postby vcoolvin » Wed Nov 07, 2012 9:39 am

Same report from here in India, i too have lost my editable areas. But i am able to make changes to the roads just cant change the directions permission etc. Just yesterday i was making changes to some segments in that area.
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