Lost editable areas

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Re: Lost editable areas

Postby AlanOfTheBerg » Wed Oct 03, 2012 3:41 am

scottlac wrote:So....why is it locked and who do I ask to unlock?

You can PM the last editor, or there is a "Unlock Requests" forum under Map/Editing.
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Re: Lost editable areas

Postby AlanOfTheBerg » Thu Oct 04, 2012 2:53 pm

scottlac wrote:Meanwhile, I'm still trying to put some rural county roads on the map and...still can't.

Post unlock requests to the Unlock Requests forum.
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Re: Just lost ability to edit some regions

Postby AlanOfTheBerg » Tue Nov 06, 2012 5:39 pm

Are those in areas you hadn't driven in a real long time and just went through again in the last few days, or have you been a regular visitor? Is this an AM area or just a driven/editable area?
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Re: Just lost ability to edit some regions

Postby AlanOfTheBerg » Tue Nov 06, 2012 5:53 pm

GeekNJ wrote:Is there an expiration on areas driven thru? That still wouldn't explain the new areas just 1 week old.

Yes. 30 days I believe? It would if the drives through those areas do not show on your dashboard yet. Once the drives are processed, your editable area will include it. If the drives ARE processed, and are within 30 days old, then a problem is likely.
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Re: Just lost ability to edit some regions

Postby AlanOfTheBerg » Tue Nov 06, 2012 6:03 pm

GeekNJ wrote:I'm 100% sure the drives from last week show as processed and are not editable in the update map. Must be a problem.

I would submit a ticket from the Quick Help box/forum (send email) on the Support page. I am not 100% certain that "drive processing" is the same process which enabled the editable areas. There is a "merger process" but I am not sure if that's the same thing as the "drive processing" phrase I have used. The code and work done to analyze drives is very complex and may take longer than I'm thinking to update editable areas.

Post back here any answer you get from Waze!
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Re: Just lost ability to edit some regions

Postby AlanOfTheBerg » Thu Nov 08, 2012 5:03 pm

xteejx wrote:Anyone contacted support?

viewtopic.php?p=285149#p285149
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Re: Just lost ability to edit some regions

Postby AlanOfTheBerg » Thu Nov 08, 2012 5:57 pm

davipt wrote:BTW most reports I've seen seems to be on the INTL, is anyone having the same on USA? It may be relevant for the developers to know it it happens on both platforms or only INTL, I suppose.

OP was New Jersey, US.
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Re: Lost editable areas

Postby AlanOfTheBerg » Wed Nov 21, 2012 1:35 am

hickpop wrote:Does anyone know the status of this bug? It's still happening--I took a drive today and the entire drive is posted, but part of it is still uneditable. And the prior one I had still hasn't been fixed.

A drive you took today will not likely expand your area immediately. The processing and posting of the drive is, if I am not mistaken, a separate process which happens prior to the granting of additional area. I could be wrong about this, but I would say it could still take a day or two to see your expanded area.
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Re: Just lost ability to edit some regions

Postby alvaro9000 » Wed Nov 07, 2012 2:16 pm

one more from Spain. the last trips made this saturday are lost, altought previous trips, from october 26, are still editable.

trips are there and if I click them, they are shown in green in the map, but in the not editable area

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Re: Lost editable areas

Postby AndyPoms » Tue Oct 02, 2012 10:34 pm

You have access to areas you drive for three months after your last time through the area.
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