Lost editable areas

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Re: Lost editable areas

Postby zexpe » Fri Nov 30, 2012 2:52 pm

Thanks. The area that I was obviously missing was from 31st October, so that is roughly consistent. Still isn't re-editable yet for me, but I'm happy to wait another couple of weeks - it's still within the 3 month window...
Last edited by zexpe on Fri Nov 30, 2012 2:55 pm, edited 1 time in total.
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Re: Lost editable areas

Postby CBenson » Fri Nov 30, 2012 2:49 pm

I believe that the most current info is that a problem has been identified regarding missing editable areas based on driving from the beginning of November. Waze has started a process that uploads those areas and you should see them appearing gradually. This process should be done in ± 10 days.
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Re: Lost editable areas

Postby dave3825us » Fri Nov 30, 2012 2:10 pm

Getting bored with such a small area to edit....

At waze, Please post the progress on this issue. We feel like we are in the dark....
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Re: Lost editable areas

Postby jencommunicado » Mon Nov 26, 2012 11:18 pm

very strange -- there was an area I drove last Wednesday that I could edit yesterday, but today it is grayed out on the map and I'm not allowed to edit it.
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Re: Lost editable areas

Postby zexpe » Sat Nov 24, 2012 5:07 pm

I've just noticed this too - very frustrating. Waze seems so unreliable these days. It wouldn't be so bad if they would actually acknowledge these problems on the status page and post updates on the situation.
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Re: Lost editable areas

Postby jasonh300 » Thu Nov 22, 2012 5:42 pm

Well, that wasn't 20 days ago...it was two months ago. This was two threads merged together, and in hindsight, that may have been a bad idea. I did it because there were recent posts about this same problem in both threads, but that other thread dated back to the beginning of October and was about an unrelated problem.

This was brought to the attention of support on November 13. That's 9 days, which may also seem to be too long, but it's not as simple as flipping a switch and turning the editable areas back on. It's not happening to everyone and they have to figure out why it's happening.
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Re: Lost editable areas

Postby dave3825us » Thu Nov 22, 2012 4:27 pm

14 pages of people saying they cant edit areas as of Oct 2

EDIT BY MOD to help with understanding the status:

Complaints are coming in from both servers, all over the world.

This was called directly to the attention of the developers yesterday morning, and they have acknowledged the problem and are investigating the possible causes.

OK,,,,


20 days later,

WHATS GOING ON?
Find the bug yet?
When will it be fixed?

How about some kind of official word from Waze?
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Re: Lost editable areas

Postby AlanOfTheBerg » Wed Nov 21, 2012 1:35 am

hickpop wrote:Does anyone know the status of this bug? It's still happening--I took a drive today and the entire drive is posted, but part of it is still uneditable. And the prior one I had still hasn't been fixed.

A drive you took today will not likely expand your area immediately. The processing and posting of the drive is, if I am not mistaken, a separate process which happens prior to the granting of additional area. I could be wrong about this, but I would say it could still take a day or two to see your expanded area.
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Re: Lost editable areas

Postby jasonh300 » Wed Nov 21, 2012 1:08 am

hickpop wrote:Does anyone know the status of this bug? It's still happening--I took a drive today and the entire drive is posted, but part of it is still uneditable. And the prior one I had still hasn't been fixed.


No report yet that it's been fixed. Guess they're still working on it.
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Re: Lost editable areas

Postby Gyr1949 » Tue Nov 20, 2012 6:59 pm

A drive that I took on Sunday outside my editing area shows up, and it did extend my area.
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