Lost editable areas

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Re: Lost editable areas

Postby TruckOttr » Sun Nov 11, 2012 3:53 pm

Missing drive: Elko, NV to Salt Lake City, UT USA
11/05/2012 22:45 GMT 384.27 km
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Hayward, CA, Reno/Sparks, NV, Elko/Spring Creek, NV and apparently the N. NV section of Portola Valley, CA. :-)
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Re: Lost editable areas

Postby TsuDoNihm » Fri Nov 16, 2012 1:44 pm

I'm still missing drives from a couple weeks ago. Are we just waiting around, or is there some process to submit to have the editable areas re-established?
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Re: Lost editable areas

Postby TsuDoNihm » Fri Nov 16, 2012 8:48 pm

jasonh300 wrote:
WestSyder wrote:I'm still missing drives from a couple weeks ago. Are we just waiting around, or is there some process to submit to have the editable areas re-established?


Missing drives, or missing editable areas?


Sorry Editable areas. The drives from November 3rd are there, but my editable areas have disapeared for those.
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Re: Lost editable areas

Postby underspell » Sun Nov 11, 2012 11:33 am

jasonh300 wrote:[b]Okay, support has requested some additional info. For anyone having this problem, if you know this info, please post the beginning date and time in GMT of any drive that is missing editable area. If we can get just a few, it will help with troubleshooting.


Drives:
#306949773 November 01, 15:11
#306715853 November 01, 12:53
#306652151 November 01, 10:20

The other drives are everyday drives so I already had editing permissions and can't know if those drives gave me or not editing permissions.
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Re: Just lost ability to edit some regions

Postby vcoolvin » Wed Nov 07, 2012 9:39 am

Same report from here in India, i too have lost my editable areas. But i am able to make changes to the roads just cant change the directions permission etc. Just yesterday i was making changes to some segments in that area.
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Re: Just lost ability to edit some regions

Postby vcoolvin » Thu Nov 08, 2012 6:05 am

jasonh300 wrote:This is a widespread problem affecting everyone. Support had been contacted directly about this and they're looking into it, as of this morning.


---------
Via my iPhone 3GS.



Thank you very much for the information. I had started to think that no one is looking into the matter which seems to be world wide problem. I hope its fixed soon as there are some really needed edit in an area which i had left incomplete for the day to be done the next day and this is what happened the next day and its still pending. :(
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Re: Just lost ability to edit some regions

Postby vcoolvin » Fri Nov 09, 2012 6:39 am

jasonh300 wrote:I merged two topics on the same subject.

Complaints are coming in from both servers, all over the world.

This was called directly to the attention of the developers yesterday morning, and they have acknowledged the problem and are investigating the possible causes.



Thank you very much for the update, appreciate it. :)
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Re: Just lost ability to edit some regions

Postby Webs101 » Thu Nov 08, 2012 7:42 pm

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Re: Just lost ability to edit some regions

Postby WeeeZer14 » Wed Nov 07, 2012 3:46 am

FrigardH wrote:I faced the same experience of losing my Editable Area-1, hundreds of km of driving from 3 months ago... :?
Can it be returned back or do I hv to re-drive to that areas after a long time (OMG!) or is there any bugs in the app.? Need clarification from Support.... ;)

Driving area only lasts around 3 months. In general, we only want people familiar with current conditions to be editing.
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Re: Lost editable areas

Postby zexpe » Sat Nov 24, 2012 5:07 pm

I've just noticed this too - very frustrating. Waze seems so unreliable these days. It wouldn't be so bad if they would actually acknowledge these problems on the status page and post updates on the situation.
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