Tried submitting a map issue - Very annoyed
I'm not sure where else to post this so I figured General Board will serve as a good place.
I submitted a map issue a week or two ago, and apparently I received a message about it in my inbox 7 days ago, I never saw the notification for whatever reason so I did not respond. Today, I then receive a notification about a message in my inbox. It is regarding the map issue I submitted saying that due to the fact that I have no responded to their inquiry for more information that they were going to close my ticket.
I want to reply to let them know that I can give them the information that they asked for, but I just never received the other message until today when I saw the new notification for the second message. However, as I'm sure many of you know, the THERE IS NO WAY TO MESSAGE SOMEONE BACK. Also, I don't know how to send a message to someone that isn't either on my friends list or on my map. So I have no idea how to send a message back to this person who contacted me. They didn't email me either so I know that I can't reply that way. So even if I did get the original message how was I supposed to reply????!?!?!?
I was trying to help out other Waze users by submitting this, and it has just become an utter annoyance. I would just let it all go and forget about it, but it is really a pet peeve of mine when technology is unintuitive or missing obvious features. I'm not trying to down Waze, I love it, I've used it since it came out. But it is infuriating to me that there is no way to directly reach the Waze staff that is easy an intuitive to find.
Thank you very much in advance for any and all help that you can provide.
I submitted a map issue a week or two ago, and apparently I received a message about it in my inbox 7 days ago, I never saw the notification for whatever reason so I did not respond. Today, I then receive a notification about a message in my inbox. It is regarding the map issue I submitted saying that due to the fact that I have no responded to their inquiry for more information that they were going to close my ticket.
I want to reply to let them know that I can give them the information that they asked for, but I just never received the other message until today when I saw the new notification for the second message. However, as I'm sure many of you know, the THERE IS NO WAY TO MESSAGE SOMEONE BACK. Also, I don't know how to send a message to someone that isn't either on my friends list or on my map. So I have no idea how to send a message back to this person who contacted me. They didn't email me either so I know that I can't reply that way. So even if I did get the original message how was I supposed to reply????!?!?!?
I was trying to help out other Waze users by submitting this, and it has just become an utter annoyance. I would just let it all go and forget about it, but it is really a pet peeve of mine when technology is unintuitive or missing obvious features. I'm not trying to down Waze, I love it, I've used it since it came out. But it is infuriating to me that there is no way to directly reach the Waze staff that is easy an intuitive to find.
Thank you very much in advance for any and all help that you can provide.
Re: Tried submitting a map issue - Very annoyed