Got 'upgraded' and lost my account

Moderator: Unholy

Got 'upgraded' and lost my account

Postby vvvlad » Tue Sep 20, 2011 12:12 am

Here is my issue, and I hope someone could help.
I've been using waze for around 2 years.
Recently got the 'king' status.
Yesterday I got a notification about infrastructure upgrade and that I need to restart the app.
After the restart my account was gone!!!
I couldnt login and when tried to create a new one with the same username - I succeeded, but all my pints, rank, and saved locations are gone! It is a totally new account.
Is there any way to restore?
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Re: Got 'upgraded' and lost my account

Postby gettingthere » Tue Sep 20, 2011 12:17 am

Seems that your Waze application changed from the US/Canada server to the World server or vice-versa. What country are you in? Are you travelling to another country at the moment?
San Diego, California USA and Tijuana, Mexico
iPhone 6s Plus, iOS 9.3.1, Waze 4.4
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