If we notice a slowdown of sorts during October there is a good reason: there are several Jewish observances during this time. Waze HQ will be, in general, less able to respond to emails and server issues in as timely a manner as we are accustomed. I am not sure how any issues are handled by the Waze US HQ.

Yom Kippur Sunset of October 7 through nightfall of October 8
No work is permitted.

Sukkot Sunset of October 12 through nightfall of October 19
No work permitted on Oct. 13-15. Work is permitted on Oct. 16-19 with certain restrictions.

Hoshanah Rabbah October 19
Work permitted with certain restrictions.

Shemini Atzeret Sunset of October 19 through nightfall of October 20
No work is permitted.

Simchat Torah Nightfall of October 20 through nightfall of October 21
No work is permitted.