Comments: "Infrastructure, infrastructure, infrastructure!"

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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby hallmike » Tue Nov 22, 2011 7:50 pm

Blah, blah, blah. I've been hearing the same song and dance routine for two years now. It's almost as if they trot out the old "we will do better in our communication with you" and "we are working on improving the back-end processes" schtick after every X number of user complaints. Then they task some poor sap with posting regular updates for two weeks and then we never hear from them again. In the long run, nothing improves.

When I joined two years ago they were having problems with points and edits updating in a timely fashion, and they promised to fix it - over and over and over again. Still two years later they continue to have the same issues. You'd think that by now they'd have figured out a fix. All I ever see are promises but no real world improvements.

Today I got an email offering me a Waze shirt if I filled out a form. I really don't want the shirt, but was curious to see what kind of info they were gathering so I clicked the link. Here is one of the questions they ask:

"What size T-shitt would you prefer?"

T-shitt?? LMAO! Typical lack of quality control from Waze. :roll:

In the early days I recommended Waze to some friends, but they all quickly quit using the app due to the never ending problems, and they never used it again. I am embarrassed to be associated with this half-baked project, so not only do I not want your free shirt, I replied to the email asking to be removed from the mailing list. There are too many other, better choices for free GPS available today that I kind of regret the thousands of hours I wasted editing your maps for free. I have 4 other GPS apps on my Android phone and not one of them has let me down like Waze has. I had high hopes for Waze in the beginning but they've done nothing but disappoint me.

--MJ
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby iEnergizer » Sat Nov 12, 2011 8:12 am

Why don't use distributed computing?

Please vote: http://waze.uservoice.com/forums/59225- ... ?ref=title
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby jenncard » Wed Nov 09, 2011 5:24 am

I'm on a self-imposed timeout from editing as I just have too much to do right now. :cry: But at some point very soon I hope to back in the game, so I appreciate the communication here, and look forward to the stability and improvements to come!
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby jondrush » Fri Nov 04, 2011 4:55 pm

What are you doing to address the regular loss of the availability of map editing? Will one of these improvements cover that? I'm not trying to be a downer. I think everything you've listed here looks great.
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby jondrush » Wed Nov 09, 2011 7:00 pm

eshabtai wrote: It would be helpful if you could start a thread and just note the time and the issue you're having. We are monitoring most aspects of the backend which should automatically notify us when issues arise, but we might be missing something.

In which forum would you like us to post this? We have been posting most of the outages I've observed.
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby Laakkus » Sun Nov 06, 2011 8:25 pm

Bookmarklets. Yes. Use.

viewtopic.php?f=10&t=11409

EDIT: Don't use my link's bookmarklets, use Alan's wikilink's instead. "Them marklets more up to date"
Last edited by Laakkus on Mon Nov 07, 2011 5:58 am, edited 1 time in total.
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby Laakkus » Sun Jan 29, 2012 8:58 pm

Sad but true

From my Galaxy running ICS RC3.1
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby MicBicPic » Fri Nov 11, 2011 9:22 pm

Thanks for the updating!!! As for the new version I love it but for some reason my scores have not updated for over a month now and if I've done my math I should have moved up in levels.... Today I did my daily check to see if the scores had been updated only to see that I lost over 10k in points....

Is this going to be fixed soon? Or am I just stuck having to recapture my previously earned points? I hope that is not the case.

Thanks again and I'm looking forward to seeing this issue resolved soon!

Patrick
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby mssusa » Sat Nov 05, 2011 8:54 pm

Well, here's my two Halala's worth :)

Thanks for the update and I really do believe you're working hard on everything; I've been in touch with your support team for many issues and they have been nothing but hard working and helpful.

What I would like to see is more stability and less new users/features. Please make what we have work well enough. I've just called it a day after 20 minutes on Papyrus. I started polling my hair after the 1st 3 minutes!

BTW, old Cartouche is not much better at the moment.
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Re: Comments: "Infrastructure, infrastructure, infrastructur

Postby mssusa » Sun Nov 06, 2011 10:27 am

a4xrbj1 wrote:I'm switching between both editors all the time, copying the permalinks (tedious) from one to to ...


Use the bookmarklets provided by the guys for switching between editors. Very very useful. You can find them in another thread. Sorry for not directly linking to that thread; I am posting from my mobile.
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