Can't find a group I created.

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Re: Can't find a group I created.

Postby Herve-rv » Thu Mar 20, 2014 9:54 pm

Hi,
I'm trying to connect to the group of a friend for some weeks now, the links https://www.waze.com/groups and https://www.waze.com/groups/about/ donesn't work anymore (error 404 or equivalent !) and I find no real help in the forums to get out of this amazing situation.

Question : does really waze want to maintain a group system closely linked to Facebook system as they have just been bought by Google ? (and as Facebook is one of the main opponent to the development of google+ ....) ?
2nd question : Is it still valuable for me to be an area manager for free for a company who deals in this way with a functionnality I liked to have ?

Questionning regards,
Herve ....
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Re: Can't find a group I created.

Postby escape2music » Fri Sep 20, 2013 6:15 pm

It appears that https://www.waze.com/dashboard/groups/ is no longer. Might as well, since it wasn't really working. Hopefully a better (working) version will come online soon.
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Re: Can't find a group I created.

Postby escape2music » Mon Sep 16, 2013 3:54 pm

I get no results when I search for it within the Waze app either.
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Re: Can't find a group I created.

Postby kentsmith9 » Mon Sep 16, 2013 2:58 pm

I heard there is a problem on the web interface for searches. Can you search for it and see it in the client?

As for vicinity, 10-20 miles should be acceptable. Note that they can likely only search for it from their client app though.
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Re: Can't find a group I created.

Postby escape2music » Mon Sep 16, 2013 2:47 pm

How do you define 'vicinity'? There are users within 10-20 miles of me, and they are not able to see it. I myself am also not able to see it through the PC web interface.
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Re: Can't find a group I created.

Postby kentsmith9 » Mon Sep 16, 2013 2:33 pm

escape2music wrote:PC browser issues aside, it still does not explain why the group I created isn't visible to others, even if they search for it using the Waze app on their phones.

Are the other users near you physically that cannot see your group? I understand the groups are only designed to be visible to others in the vicinity and not across states or countries.
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Re: Can't find a group I created.

Postby escape2music » Mon Sep 16, 2013 1:54 pm

Thanks! Let us know what you find out. It's been 4 days now since I created the group and it is still not visible.
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Re: Can't find a group I created.

Postby kentsmith9 » Fri Sep 13, 2013 7:52 pm

I don't think it is necessarily unrelated.

I forgot to mention that I can see my "Waze test only" group when I do a search on my phone. I may be possible that the search is doing something through the servers that is getting messed up and some browsers and phones have more problems than others.

I have sent a message to the Waze team on this thread. Hopefully we will hear back if this is a known issue in process or something new to them.
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Re: Can't find a group I created.

Postby escape2music » Fri Sep 13, 2013 6:55 pm

PC browser issues aside, it still does not explain why the group I created isn't visible to others, even if they search for it using the Waze app on their phones.
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Re: Can't find a group I created.

Postby kentsmith9 » Fri Sep 13, 2013 6:32 pm

I think there is a bigger general problem. This is in FireFox. I see one of my groups

GroupsFireFoxMineOK.png
Firefox shows one of my groups I created is called "Waze test only".
(24.8 KiB) Downloaded 1028 times


When I go to search for that group in FireFox, I see no such group.

GroupsFireFoxSearchWrong.png
FireFox says there is no group with "Waze test only" that I created 90 days ago.
(15.77 KiB) Downloaded 1028 times


When I go to Chrome, it fails to see that I am a member of any group, but the dashboard shows all my correct information, so the system knows who I am. When I search for groups it also fails to find "Waze test only".

GroupsChromeMineWrong.png
Chrome shows I am not a member of any group, but knows my current statistics on the dashboard page.
(21.49 KiB) Downloaded 1028 times
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