How to report wrong driving directions

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How to report wrong driving directions

Postby A40Parker » Wed Aug 15, 2012 9:59 am

Hi All!

I'm still new to the reporting stuff, and now on my daily way to work i get twice wrong driving directions that send me of the main road let me do a 180 degree turn an get back to the main road instead of just driving straight forward.

i searched my way around but i cant figure out how to report a wrong driving directions problem, though i have seen them on the map editor....

I'm using the current IPhone App Version of Waze in german.

any help is appreciated.

Greetings
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Re: How to report wrong driving directions

Postby A40Parker » Wed Aug 15, 2012 4:00 pm

bigbear3764 wrote:Give us a permalink of the problem area, someone on here will look for you.


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Since the permalink neither includes the directions i got nor the path i drove, i doubt this attempt will be the right one, besides then i still dont know how to report such problems.

If i'm wrong on this let me know and ill get the permalinks
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Re: How to report wrong driving directions

Postby A40Parker » Wed Aug 15, 2012 4:15 pm

AlanOfTheBerg wrote:Hit the Report button in the app, then tap Map Issue. Fill in the info as much as possible and select the type of issue and Send.


i did get there until i had to select the type of issue, but i cant see anything there thats associated to driving directions. And the other types just dont seem to fit.

roughly translated i got:

  • general map error [Allgemeiner Kartenfehler]
  • turning not allowed [Abbiegen nicht erlaubt]
  • wrong crossing [Falsche Kreuzung]
  • missing bridge or... [Fehlende Brücke oder Überq...]
  • wrong heading [Falsche Fahrtrichtung]
  • missing exit [Fehlende Ausfahrt]
  • missing street [Fehlende Straße]

as said, i'm using the german version so i added the german original texts in [] just in case my translation is too terriable
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Re: How to report wrong driving directions

Postby A40Parker » Thu Aug 16, 2012 9:35 am

CBenson wrote:For what its worth, in my English version the option between "Missing bridge or overpass" and "Missing exit" is "Wrong driving directions." If this is a translation error, you might find more help in the German forum.


Thanks, that seems to be exact the information i needed, i also opened a Topic in the german forum just to be certain. But i guess its really a translation issue. And i doubt that the order is different in any language...

Thanks Again!
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Re: How to report wrong driving directions

Postby AlanOfTheBerg » Wed Aug 15, 2012 3:39 pm

Hit the Report button in the app, then tap Map Issue. Fill in the info as much as possible and select the type of issue and Send.
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How to report wrong driving directions

Postby bigbear3764 » Wed Aug 15, 2012 11:56 am

Give us a permalink of the problem area, someone on here will look for you.


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Re: How to report wrong driving directions

Postby CBenson » Wed Aug 15, 2012 4:20 pm

For what its worth, in my English version the option between "Missing bridge or overpass" and "Missing exit" is "Wrong driving directions." If this is a translation error, you might find more help in the German forum.
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Re: How to report wrong driving directions

Postby daknife » Sat Aug 18, 2012 5:57 am

wrong heading [Falsche Fahrtrichtung]
This means wrong driving directions. The literal translation is False driving-direction. The confusing part is your translation of direction to heading. Which is a term used in navigation. Your heading is your direction.

Use that option when you make your report and be sure to provide some information as to what happened. Also note that usually (not always but usually) when you make such a report, your route of travel as well as several blocks of the route Waze was suggesting is recorded. And that data is displayed to the editor when we click on the Update request.
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