I sent a request directly to Shirli, and then a few hours later, sent an e-mail for her to disregard my first e-mail. She responded to the disregard.
I put in several requests through Nanorep about ghost roads, but haven't gotten any response.
New Orleans, Louisiana, USA South-Central Regional Coordinator (LA/MS/AR...contact karlcr9911 for TX/OK related issues) U.S. Champ, Global Champ Waze FAQ ... Best Map Editing Practice Ask me about Louisiana Editors Chat in Google Hangouts!
I received 1 reply for ghost road and 2 for level 6 unlock earlier in the week from the standard support email. I still have a support ticket in for not being able to assign a Twitter account to a group w/o receiving "Internal Error", from the last week.
____________________________________ Area Manager Southwestern Pennsylvania