your points are saved. there's a server error on updating it. waze is having growing pains. more user than their servers can handle. they are in the process of ugrading their system to support our growing community.
I first started driving around with Waze about 4 days ago. I created a user account but my points still show as 0. It's been longer than th 24 hours, so I'm wondering if there is some sort of server error or just a user one.