Aggravated with the WAZE App

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Aggravated with the WAZE App

Postby AMadventure » Sun Oct 07, 2012 4:02 pm

Let me begin by first stating I signed on to Waze a year ago and left the app because of the lack of support to fix issues.

I am the Social Media Director for the Autoweek America Adventure and would like to feature the app for our teams to use during the upcoming event October 24th. http://www.TheAmericaAdventure.com

I have been driving across the USA for the past 16 days, 8259 miles and NOT ONCE has the app updated my points, miles or path. I am using the HTC One-S phone with a live WiFi and 4G service.

So would someone please tell me why I should continue to try to make this App work and use its functionality with our event if I cannot even get it to log the data?

Thanks!

David
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Re: Aggravated with the WAZE App

Postby jasonh300 » Sun Oct 07, 2012 6:04 pm

AMadventure wrote:Let me begin by first stating I signed on to Waze a year ago and left the app because of the lack of support to fix issues.

I am the Social Media Director for the Autoweek America Adventure and would like to feature the app for our teams to use during the upcoming event October 24th. http://www.TheAmericaAdventure.com

I have been driving across the USA for the past 16 days, 8259 miles and NOT ONCE has the app updated my points, miles or path. I am using the HTC One-S phone with a live WiFi and 4G service.

So would someone please tell me why I should continue to try to make this App work and use its functionality with our event if I cannot even get it to log the data?

Thanks!

David


You may be looking in the wrong place. The URL for your dashboard is http://www.waze.com/dashboard

If you've driven all those miles, you should see them on the dashboard. You should also be able to view your drives in the editor at www.waze.com/editor
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Re: Aggravated with the WAZE App

Postby pvaladares » Sun Oct 07, 2012 5:28 pm

Hello!

You may send a support ticket request at the Waze.com by selecting the Support tab.
Search for your problem, fill the form and send it.


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