Hello,

For the past week, my points have only dropped by about 150 points. Those are the points I normally accumulate in a day. So I'm missing about 900 points. I know you've had server issues this week, but it says it has been resolved, yet my points are still the same.

There must be a similar delay as the top scorers have not been rotated.
This is usually done as part of the Monday evening / Tuesday morning point updates.

cordy73 wrote:All of my points and rankings show on my phone but not the website. I have tried the different servers and other advice gathered from here with no avail. Can someone please help, i want to start updating the map with roads in my area.

Point No 5 in the stickied thread https://world.waze.com/forum/viewtopic.php?f=15&t=23084 gives the best advice :

5.) Tried all these quick tips? Go to the support page linked at the very top of this page and then type "missing points" in the quick reply box. If none of the links help, you can email support directly to look at your situation.


Click on the 'Ask an agent by "EMAIL" link.

swaraj79 wrote:In my mobile (app) my scoreboard shows 1012 points, but when I access waze through browser it shows 0 points. Guys any explanation? (India)

Read the sticky note at the top & verify that you are on the right server.

Sent from my HTC Sensation Z710e using Tapatalk 2

petervdveen wrote:Status

There is indeed a problem with the INTL dashboard.
A report has been made.
We're waiting for a reply.

Thank you

petervdveen wrote:The problem has been noticed.
Thanks for reporting.

?
So, when the problem will be fix ?

cherianchris wrote:You need to wait, longer than six minutes for it to be fixed. This is a known issue and cannot be fixed at the snap of a finger. Keep following this thread, you will be updated when the problem is fixed. Thank you for your patience !

Thank you

cherianchris wrote:

Infrastructure Team wrote:
Points delay in INTL server (8.1.2013 11:30 UTC)

We had a problem with the points processing last night and we'll fix later on today.
The points should be updated tomorrow morning.

Infrastructure team

Latest Update from the Infrastructure Team.

Thank you for update cause i still waiting on problem issue..

The points have update.. but i have one question..
The points update until today or yesterday?

await on reply . Thank you

Same here. NaNs but I can't find any announcements. The client shows a reasonable scoreboard but I don't know how old is it.

Another thing, I noticed after my last reinstall of the market version that my crown is not showing anymore.

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