Waze forum

Hey all,

Is anyone else having this problem?

On the "my dashboard" web page, I click on the Facebook button and then enter my Facebook credentials.

The page then returns to my dashboard, but still lists Facebook as "not connected". If I try again, it doesn't even proceed to the credentials login screen, but just flickers and returns to the dashboard page, still stating "not connected".

I have tried this both with Google Chrome and Internet Explorer.

Any thoughts?

I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Tx!

AlonBermanSA wrote:I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Tx!

I'm running the same issue. Tried reinstalling the app and the Iphone 5.

I have the same problem. I'm using Chrome on a Mac

Is this problem going to be resolved, Waze support?

OldGnome wrote:Have you all considered reporting the problem via the appropriate Client forum topic?

I didn't think that would be appropriate as it is not client related, but rather webpage related.

I'll have to take a look there though.

I'm having the very same problem.

I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Looks like the Facebook authentication needs some refactor. I tried a couple of weeks ago and it was working pretty well. Now I can't edit any map since my drives are not found since they were done using the Facebook account. Damn issue... Several weeks already!

I had the same issue.

Fix is easy: go to your iPhone settings - security options - Facebook and enable waze.

Greetings from Germany!
Oliver

Have you all considered reporting the problem via the appropriate Client forum topic?

the same for me but when I click on the facebook login button, the page is refreshing but nothing is done...

Just found the answer, for non US accounts connect to world.waze.com