Log in with Facebook Not Working?

Log in with Facebook Not Working?

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by mattlach Tue Nov 20, 2012 1:56 pm

Hey all,

Is anyone else having this problem?

On the "my dashboard" web page, I click on the Facebook button and then enter my Facebook credentials.

The page then returns to my dashboard, but still lists Facebook as "not connected". If I try again, it doesn't even proceed to the credentials login screen, but just flickers and returns to the dashboard page, still stating "not connected".

I have tried this both with Google Chrome and Internet Explorer.

Any thoughts?

mattlach: Posts: 49; Has thanked: 1 time; Been thanked: 13 times

____________________
Primary Waze Device: LG Gpad X 8.0 with Lineage OS 14.1
Secondary Waze Device: 5" Google Pixel, Gen 1

I had 3 iPhones in a row. (original > 3G > 4) NEVER AGAIN!

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Re: Log in with Facebook Not Working?

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by AlonBermanSA Sun Dec 02, 2012 10:26 am

I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Tx!

AlonBermanSA: Posts: 1

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Re: Log in with Facebook Not Working?

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by L8E4Work Mon Dec 03, 2012 5:45 am

AlonBermanSA wrote:I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Tx!

I'm running the same issue. Tried reinstalling the app and the Iphone 5.

L8E4Work: Posts: 3

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Re: Log in with Facebook Not Working?

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by matthewcrook Tue Nov 27, 2012 6:11 pm

I have the same problem. I'm using Chrome on a Mac

Is this problem going to be resolved, Waze support?

matthewcrook: Posts: 1

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Re: Log in with Facebook Not Working?

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by mattlach Tue Nov 20, 2012 10:31 pm

OldGnome wrote:Have you all considered reporting the problem via the appropriate Client forum topic?

I didn't think that would be appropriate as it is not client related, but rather webpage related.

I'll have to take a look there though.

mattlach: Posts: 49; Has thanked: 1 time; Been thanked: 13 times

____________________
Primary Waze Device: LG Gpad X 8.0 with Lineage OS 14.1
Secondary Waze Device: 5" Google Pixel, Gen 1

I had 3 iPhones in a row. (original > 3G > 4) NEVER AGAIN!

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Re: Log in with Facebook Not Working?

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by neillfontes Fri Dec 21, 2012 12:54 pm

I'm having the very same problem.

I had these both on and no luck:
iPhone --> Settings --> Facebook --> Waze (On)
iPhone --> Settings --> Privacy --> Facebook --> Waze (On)

Also when I login to the site it has 0 points and 0 drives but on my iPhone it has the correct points.

Tried iPAD: Safari & Chrom, PC: IE,Firefox, Chrome and still can't connect.

I also removed the app from Facebook and added it again with no luck.

Looks like the Facebook authentication needs some refactor. I tried a couple of weeks ago and it was working pretty well. Now I can't edit any map since my drives are not found since they were done using the Facebook account. Damn issue... Several weeks already!

neillfontes: Posts: 1

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