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Not complete maps

Posted: Tue Dec 04, 2012 1:48 pm
by Moon27
I can't see the complete maps when driving, some regions dissapeared, If I report it works fine, even I can't see in the map nothing, If I'm using navigation when I get to the point that the map does not exists Waze starts to re-route. What can I do? I'm affraid of uninstall and install again because I am a BlackBerry user and I don't want to face the issue of not being able to re-install Waze.

Re: Not complete maps

Posted: Tue Dec 04, 2012 5:51 pm
by AlanOfTheBerg
Moon27 wrote:I'm in Mexico, and this is not an issue of incomplete maps, I mean these maps are created and ok, I'm area manager, the issue is with the map that is displayed in my mobile, some areas (sqared areas) never show up in the mobile.
Try doing "refresh map of my area" in the app. This should clear the map cache and load data fresh. Map are being updated weekly now, and I have also seen that the app isn't loading, or isn't able to load all map tiles reliably. Unsure of the cause at this time.

Re: Not complete maps

Posted: Tue Dec 04, 2012 6:19 pm
by AlanOfTheBerg
Moon27 wrote:I can't find that option of refresh map, I still use BlackBerry :oops: , any other ideas?
It should be there even on that older version. It's in the advanced section... or data settings?

Re: Not complete maps

Posted: Thu Dec 06, 2012 4:50 pm
by AlanOfTheBerg
The menu is "data usage," but from the screenshots I see in the wiki, BB may not have the "refresh maps" feature.

Re: Not complete maps

Posted: Tue Dec 04, 2012 3:02 pm
by cherianchris
If you could tell us which country you are in, then we could have a fellow Wazer look into it.. Also, I recommend you getting into editing maps in your area.

Read the Wiki on Map Editing, it will help you get started.. :smile:

Chris

Sent from my MB526 using Tapatalk 2

Re: Not complete maps

Posted: Tue Dec 04, 2012 4:37 pm
by Moon27
I'm in Mexico, and this is not an issue of incomplete maps, I mean these maps are created and ok, I'm area manager, the issue is with the map that is displayed in my mobile, some areas (sqared areas) never show up in the mobile.

Re: Not complete maps

Posted: Tue Dec 04, 2012 6:09 pm
by Moon27
I can't find that option of refresh map, I still use BlackBerry :oops: , any other ideas?

Thanks

Re: Not complete maps

Posted: Wed Dec 05, 2012 11:19 pm
by Moon27
I haven't found data settings nor advanced....

Re: Not complete maps

Posted: Fri Dec 07, 2012 2:19 am
by Moon27
Too bad, any ideas of how can I get fixed this issue?