WAZE direction errors

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WAZE direction errors

Postby mtnflyr » Thu Dec 13, 2012 8:19 pm

Hi all. I've been using WAZE for a few months and enjoying the service. Suddenly this past Monday, 12/10/12, the navigation has gone crazy on me. On the way to work WAZE tries to send me down every street I come to. Has anyone experiences anything like this? Anyone know how to correct this problem?

Thanks in advance.
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Re: WAZE direction errors

Postby cherianchris » Thu Dec 13, 2012 8:22 pm

Please provide us with the area you were driving in. We shall have a Country Manager take a look at the area for you. It is highly likely that the maps in your area have been wrongly updated. Please post a Permalink on this thread.

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Re: WAZE direction errors

Postby AndyPoms » Thu Dec 13, 2012 8:23 pm

Does this happen every day? If not, it may be the core functionality of Waze - traffic avoidance - coming into play.

If it does happen every day, it sounds like there may have been a change to the map in your area...

Is there a spot on your trip where Waze stops trying to route a different way? That would be a good place to start looking in the editor for errors...
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Re: WAZE direction errors

Postby mtnflyr » Thu Dec 13, 2012 8:27 pm

The errors have been occuring since 12/10/12. To and from work. I travel from Santa Cruz County, CA to Santa Clara County.
It is worse when I'm traveling from the Santa Cruz County Hwy 9 area.
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Re: WAZE direction errors

Postby cherianchris » Thu Dec 13, 2012 8:32 pm

Andy, map tiles were updated on the NA Server on 9th Dec. So, now we know the source..

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Re: WAZE direction errors

Postby cherianchris » Thu Dec 13, 2012 8:33 pm

Please post a Permalink of the area please..

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Re: WAZE direction errors

Postby mtnflyr » Thu Dec 13, 2012 8:35 pm

Please explain Permalink. What is it and how do I post one?
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Re: WAZE direction errors

Postby AndyPoms » Thu Dec 13, 2012 8:42 pm

How to create a Permalink.
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Re: WAZE direction errors

Postby mtnflyr » Thu Dec 13, 2012 9:00 pm

Here is a link of my morning route.
https://www.waze.com/editor/?zoom=0&lat=37.14406&lon=-122.04093&layers=BFTFFTTTFTTFTTTTFTTTTFT

Waze is trying to send me onto every road I am approaching. It then has me travel that road for some distance then return me to my original route. I know these roads very well, so I am not taking the suggested turns. However, if I were traveling to a new area this would be a huge problem. There a numerous difficult roads in this area.
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Re: WAZE direction errors

Postby AndyPoms » Thu Dec 13, 2012 9:03 pm

Unfortunately, you can't share a drive in a permalink (your drive data is private)...

Can you set up the route (use rough starting and end points if you're worried about privacy) on the livemap and send us that permalink?
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