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Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 3:43 pm
by Sarastro72
Hi

I am a new user since a few days back, I have done some drives and some edits and have thus aquired some points et.c. however today my dashboard seems to be completely broken. Is it just me or are others having the same problem?

See the image below and observe that I was logged in at the moment of the screenshot.

https://dl.dropbox.com/u/31023388/Dashboard.png

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 3:44 pm
by AlanOfTheBerg
Please see the "Where's my points thread" posted to every single forum.

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 4:12 pm
by AlanOfTheBerg
Sarastro72 wrote:The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.
I understand that, but new users, as you are, often are looking at the wrong server, which that post addresses. I could not see what server you were on from the screenshot.

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 3:54 pm
by dmcconachie
There is a known issue with the dashboard on the world server at the moment, it is being investigated.

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 3:50 pm
by Sarastro72
The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 3:59 pm
by Sarastro72
Thanks, then I know and someone is on it. :)

Re: Why is my Dashboard all blank?

Posted: Mon Jan 07, 2013 4:41 pm
by top_gun_de
AlanOfTheBerg wrote:
Sarastro72 wrote:The issue is not that my points are too low, it is that they are completely missing, not even a 0. Also missing is my Name, my City, my Email, even my Last updated. They were there yesterday.

This is not a delay in updated points, this is a non functioning dashboard. See the picture I posted.
I understand that, but new users, as you are, often are looking at the wrong server, which that post addresses. I could not see what server you were on from the screenshot.
Hi Alan,

if he was on the wrong server, the points would show "0" or a low amount which is calculated from his forum posts. "NA" is not caused by logging into the wrong dashboard ;-)

Best regards,

** update: As of 17:53 CET, the dashboard shows regular points :-)

Detlev